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Backing Up Your iPhone
We spend a lot of time talking about how important it is to back up your computer, but we do not spend a lot of time talking about how important it is to back up your iPhone or to check and see what is actually backing up on your iPhone. For many users, the iPhone has become their primary resource for communication and organization, myself included.
There are two primary methods of backing up your iOS device. You can back up to iTunes or you can choose to use the iCloud. By default, Apple almost seems to prefer and suggest that iCloud back up be your primary and preferred option for backing up your iPhone. iCloud backup for most users is probably the most convenient method because it happens without your having to do much of anything once it’s set up. To set up, make sure your phone is connected to WiFi, then click on settings then general followed by iCloud and lastly Backup. From here all that you need to do is ensure that iCloud Backup is turned on, but there are a few hidden catches to be aware of.
Just turning on iCloud Backup is not enough to ensure that you are in fact backing up your important information. You must also go into settings and then iCloud and toggle on what you want to sync and back up via iCloud including your pictures. If you do not go in and manually toggle over all the options you would like to back up, like photos, contacts, calendars etc then you can risk discovering that you are not backing up all that you thought you were backing up. Another key and often overlooked factor when it comes to iCloud backups is storage space. By default all users get 5GB of free storage space. 5GB is plenty of storage in most cases for calendars, contacts, and notes. However, if you plan to also back up your photos you will find that you will quickly run out of space. Luckily it’s very easy to get additional storage. You can upgrade to 50GB of storage for just $.99 a month.
One downside of using the iCloud for photo backup is that it’s not always clear what photos are backing up to the cloud, many users assume that all of their photos are backing up when in fact on some or perhaps no photos at all are going to the cloud! The best way to ensure your photos are backing up in the cloud is to actually log into your iCloud account. If your photos are correctly backing up to the cloud you will see the photos icon in your iCloud account. The first time you go to open up your photos it will take a few minutes for the library to set up and sync, but after that your photos should all load instantly. You can also check the rest of your information and data as well. Anything you have toggled on to back up to the cloud on your phone should also appear in your account. I always suggest browsing through from time to time just to make sure that things are working as they should.

If the idea of a cloud-based backup seems a little intimidating, backing up through iTunes is another option and the method that I prefer. To back up to iTunes all you need to do is plug your phone into your computer and open iTunes. Everything will automatically back up except your photos. You will need to back up your photos in the Photos application directly, and is one downside to the iTunes backup. Another downside to the iTunes back up is that it’s not always clear exactly what backed up as the backups are hidden within iTunes.
No backup method for your phone is perfect and they both have their flaws. It’s easy to assume everything is backed up. My recommendation is to to use both iCloud and iTunes for maximum protection of your data and to check on what’s backing up from time to time. It’s important to keep in mind that no matter how diligent you might be with your backups, it’s still possible to miss information, especially photos. Apple support documentation also warns against this, but as long as you monitor your backup methods you should have little worry about.
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Apple's Retina Display – What is it?
You’ve seen the term in Mac names—iMac with 5K Retina display, MacBook Pro with Retina display, MacBook with 12-inch Retina display and so on. But what is a Retina display, and why should you care? The short answer is Retina displays are high-resolution screens on which graphics are extra sharp and text is super crisp.
First off, a little background. The LCD screens used in Apple’s displays use a grid of “pixels”—the smallest possible dot whose color can be controlled—to create all the text and graphics you see. The first Mac needed 72 pixels in each direction to draw a 1-inch square, giving it a pixel density of 72 pixels-per-inch (ppi). Thanks to manufacturing advances in screen technology since 1984, the iPhone 6s Plus screen can fit a stunning 401 pixels into each inch. As pixel density goes up, the pixels get smaller. With a 72 ppi screen, it’s easy to see each individual pixel in a character, and the higher the pixel density, the harder it becomes to pick out separate pixels.
When Steve Jobs unveiled the iPhone 4 in 2010, he said that for a screen that’s held 10 to 12 inches from the eye—about the distance at which many people hold their iPhones—the human eye can’t resolve individual pixels if it’s about 300 ppi. At longer distances, it becomes harder to discern small details, so most people won’t be able to pick out pixels on a screen viewed at arm’s length, such as an iMac display, if it’s about 220 ppi.
A “Retina display,” then, is any screen whose pixel density is high enough that someone with 20-20 vision cannot see individual pixels at the standard viewing distance used for that device.
For the Mac, the necessary pixel density for a Retina display is about 220 ppi. Larger iPads have a pixel density of 264 ppi, and the iPad mini checks in at 326 ppi. From the iPhone 4 through the iPhone 6s, pixel density stayed at 326 ppi, but the iPhone 6s Plus upped it to 401 ppi. The tiny Apple Watch screen is about 330 ppi.
Practically speaking, a Retina display looks better than a non-Retina display. Put a 27-inch iMac with 5K Retina display (218 ppi) next to a non-Retina 27-inch Thunderbolt display (109 ppi), and the difference will be noticeable, particularly with text. If you suffer from eyestrain, reading on a Retina display will likely be easier and less tiring, since the words will be clear and crisp, without any of the fuzziness on the edges that you see on lesser displays.

Happily, there are few decisions to make when it comes to Retina displays. All recent models of the iPad, iPhone, iPod touch, and Apple Watch have Retina displays, so you’re good there. In the Mac world, however, not all MacBook models have switched, and Apple still sells some non-Retina iMacs and the non-Retina Thunderbolt Display. Plus, not all Macs can drive an external display that would be equivalent to a Retina display, even if Apple were to update the Thunderbolt Display to Retina. So if you’re buying a Mac now and there’s a choice between a Retina and a non-Retina option, be sure to compare them in person before deciding. My guess is that soon all Apple displays will be Retina Displays.
One last thing. It’s important to realize “Retina display” is an Apple trademark. So you won’t see any other manufacturers talking about their products as having Retina displays.
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Dear Friends,
I have an arctic kiwi plant in my garden here. I get grape-sized sweet tasting kiwis every 5 years or so but the plant itself is huge. I have welded together an arbor of sorts from re-bar to support the vines of the kiwi and each year it reaches out to try to strangle the apple trees that are close by. Before we left for on our lobster-fest this past weekend, the kiwi was just getting leaves but by the time we returned the familiar giant green blob was in full greenery.
The rest of the Green Mountains are alive with a thousand shades of green, too. The black flies have calmed down a bit so I guess the frogs, bats and birds are eating well. Rob and his team had a successful “technology pavilion” at the Vermont Business and Industry Expo. There was a lot of interest in the products from some of our partners like Otterbox, Seagate/Lacie, Belkin, Sonos, Spyder Digital and Heckler Design. I spent an afternoon there meeting up with some old friends and quite a few politicians that were wandering the aisles.
With Apple’s WWDC only 10 days away, the rumor mills are running full time. I am sure there will be some get new advances in both Mac OS and iOS and who knows what surprises Apple will have in store for us. I know I will be catching the keynote via the “Apple Events” app on my AppleTV.
This week’s Kibbles & Bytes Exclusive features the iPad Air 2 with 64GB of storage in either silver or space gray for $50 off! This unit features Wi-Fi connectivity and normally sells for $499.99 but this week, exclusively for Kibbles & Bytes readers you can buy this new iPad Air 2 for only $449.99.
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Keyboard Layout
Most people have never given much thought to how the keys on their keyboard are arranged. However, in the tech community there has been much debate about what arrangement is the most optimal to use. The standard keyboard layout is called QWERTY, after the first six letters to appear on the top left. The layout was designed in the 1870s for use in typewriters, and remains in use on an overwhelming majority of keyboards today.
Some people have argued that QWERTY is an inefficient layout. Since QWERTY was originally created for typewriters, the keys are optimized for them. However, typewriters work differently from computers. Typewriters have physical mechanisms to print each letter onto the paper. If certain keys are typed too quickly after each other, the mechanisms can collide and cause a jam. The QWERTY layout was designed to prevent this as much as possible, by placing keys that are commonly typed together far away from each other. This helps to prevent jams in typewriters, but can be inefficient for typing on a computer, where key jams are not a possibility.
The leading rival to QWERTY is the Dvorak layout, patented in 1936 by Dr. August Dvorak. The Dvorak layout was designed to eliminate the inefficiencies that plagued QWERTY. Dvorak was scientifically designed to enable faster typing, reduce errors, and reduce strain-related injuries. There have been studies confirming these claims, but many of these studies were administered by Dvorak and his associates. There were also some flaws discovered in the methodologies of the studies. Some non-biased studies have been inconclusive for various reasons, but most seem to at least agree that Dvorak is significantly easier to learn to type with than QWERTY.
At this point, the main obstacle to adoption of a non-standard keyboard layout is the fact virtually all typists are already used to the QWERTY layout. Once again, tradition prevails over innovation.
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Other Space in OS X
A frequent question that I get from customers is, “Why does my Mac have x GB of ‘Other’ data?: where ‘x’ can range from 0 GB to 100 GB or more. “Other” space in the About This Mac Storage tab is defined by Apple as a “category to count any files that aren’t recognized as one of the other listed file types (audio, movie, photos, apps, backups).” This may include items such as system caches, app plugins, certain media files, file types not recognized by Spotlight, and more.
“That’s interesting and everything, but how do I free up some of that ‘other’ space?” you might ask. Well, I’m glad that you did ask! One thing you can try first is to rebuild the Spotlight index. The “Other” storage may not have been updated in a while, and may not be correctly reporting how much data of each type is currently on your Mac.
To rebuild the Spotlight index follow these steps:
* Open *System Preferences* and click *Spotlight*.
* Click on the *Privacy* tab.
* Drag *Macintosh HD* (or whatever your OS X startup disk is called) into the box. Click OK to confirm.
* Select the disk that you just added, and click the *-* button in the bottom left.
* Quit System Preferences. Spotlight will now reindex your startup disk.If you now bring up Spotlight (press Command-space bar or click on the magnifying glass in the top right corner), and start typing something, such as *s-a-f-a-r-i*, you’ll see a blue bar that says “Indexing…”. Wait a few minutes for it to finish indexing, and check the Storage tab in About This Mac again. See if the Other storage changed at all. If it looks better now, great! If it still looks the same, then tune in next time for further suggestions on how to manage Other storage.
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Premium HDMI cables
Choosing the right cables for your computer or home theater setup can be a challenge. Not only do you need to make sure the connection types on the cables are compatible with your devices, but what if you buy a low-quality cable? If you spent hundreds of dollars on your TV, gaming console, and other devices, you don’t want to risk getting a low-quality image by purchasing a cheap HDMI cable, right?
*Wrong.*
This may have been accurate decades ago, but not today. In the past, it was true that analog cables for devices like VCRs could have an improved signal by adding gold plating or other premium features. Due to the variable nature of analog signals, slight variances in material quality between cables or devices could indeed have an impact on the clarity of the output signal. However, modern media devices use digital signals, not analog. Signal degradation does not affect digital connections in the same way as analog connections. If the quality of a digital signal is degraded enough by a damaged or worn out cable, once the degradation reaches a certain threshold it will simply not be transmitted. For these reasons, a so-called “premium” digital cable will not produce a better signal than a cheap one.
Unfortunately, not everyone is aware of the difference between analog and digital connections. People are frequently taken advantage of, and buy an expensive cable that they were led to believe would be significantly higher in quality than the alternative. Currently on Amazon, a company called WireWorld is selling a “Platinum Starlight 7 HDMI Cable” for *$10,500*. No, that’s not a typo! This cable costs over ten thousand dollars and will produce exactly the same signal as any other HDMI cable.
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Email Providers
Over the last two years I have noticed that many of our customers have email accounts from their internet providers. To me this is concerning…what happens when you change providers? You lose your email account after a time, or in some cases immediately, as they are no longer your provider and you are no longer paying for their services, which includes that email account. Unlike the myriad of free email providers, your internet provider gives you an account as part of your service package, rather than as a stand-alone service.
There are a number of great free email providers including Gmail, iCloud, and Yahoo. I personally use Gmail because of the number of other services included. Gmail accounts come with 15 GB of free cloud storage. The other major feature is the apps you can access through Google Drive. Google Drive apps include a word processing app, a spreadsheet app, presentation app, and many more.
iCloud email provides many of the same features as Gmail and is also connected to your Apple ID. Some of the included services that can be accessed via your Apple ID are contacts, iCloud drive (cloud storage), calendar, look for missing Apple devices using Find my iPhone, and iCloud Photo Library.
When you are looking for a new email provider I highly suggest looking at free email providers not your internet provider. If you are concerned about missing emails, most providers allow you to set up forwarding so that emails to your old address get forwarded automatically to the new one. If you need any help getting this set up (email routing can get confusing, especially when multiple devices are involved), please email us at “*consulting@smalldog.com*”:mailto:consulting@smalldog.com or give us a call at *1-800-511-MACS* and dial extension *515* for consulting.
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_Hello Fellow Technophiles,_
On the internet, anyone can claim to be anyone. People employ many different methods of deception in order to trick you into signing up for a service you don’t need, joining a mailing list, or providing the routing number to your bank account. For example, you may be surprised to hear this, but I do not actually have a handlebar mustache, horn-rimmed glasses, and a fur coat despite the image to the left. This image has been doctored using old school Photoshop: stickers. The fur coat is real (not real fur, of course, but real as in it exists and I am actually wearing it) but belongs to one of my coworkers, and though I look super awesome in it, it is unfortunately a touch small for me.
Given that there are many pop-up messages that are legitimate, it can be hard to tell what is real. The easiest thing to do is to not trust any of them. Instead of clicking that link in an email or pop-up, navigate to that place yourself. If it is a software update pop-up, for example, close it and open the App Store app and see if there is in fact a pending software update. If it is an email about your bank account, then navigate to the bank’s website yourself, or even better call them using a known good phone number (the one on the back of your debit card is a good option); if it is truly urgent this will be the best way for you to be sure that you are actually talking to your bank and also makes it easier for your bank to verify that you are actually who you say you are.
Another good tip for staying safe on the internet is make sure that full URLs are displayed in the address bar in Safari. In the newer operating systems, a shortened form of the URL displays by default, and this can make it easier for scammers to make it look like you are on a different site than the one you think you are on. To turn this off, go to *Safari > Preferences > Advanced* and check the box that says “Show full website address.”
Safe surfing everyone!
*Mike*
“*michaeld@smalldog.com*”:mailto:michaeld@smalldog.com -
I hope you have an awesome Memorial Day weekend. Grace and I will be heading to Maine on the motorcycles to eat some crustaceans. Not the fake lobsters from Key West, these Maine lobsters are the real thing, not just overgrown crawdads. We will be riding along the coast and then heading back to Vermont on Memorial day in time to rest while we watch a few parades along the way.
Thank you for reading this issue of Kibbles & Bytes and enjoy the long weekend!
Your Kibbles & Bytes Team,
Don, Emily, Hadley & Amy
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