Kibbles & Bytes Blog

  • Use Your USB Peripherals with Your iPad

    If you’ve owned a Mac for quite some time and invested in various peripherals over the years, but also own an iPad, I have a tip for you! There are a lot of iPad accessories, but you can’t always afford to purchase two products–one for your Mac and another for you iPhone–to perform the same task on both. Fortunately, many accessories like “keyboards”:http://www.smalldog.com/search?search=bluetooth+keyboard, “speakers”:http://www.smalldog.com/search?search=bluetooth+speaker, and “headphones”:http://www.smalldog.com/search?search=bluetooth+headphones are available in Bluetooth wireless models, plus many “printers”:http://www.smalldog.com/search?search=airprint and “scanners”:http://www.smalldog.com/product/82782/fujitsu-scansnap-ix500-for-mac-25ppm-usb-wifi-scanner have WiFi options. Using peripherals like these that are designed for Mac and iOS devices has significant advantages, but often requires purchasing a new peripheral, which is not always in the budget.

    Often upgrading to a newer WiFi or Bluetooth peripheral is still the best decision and will be more compatible in the long run, but what if you have invested in USB peripherals? If you have a trusted USB keyboard (for some of us, they become an old friend), USB memory card readers, expensive USB audio equipment like microphones, mixers, or MIDI devices, there is a way! Additionally, if you need to connect your iPad to a wired ethernet network, what I’m about to reveal will do the trick too. Let me introduce you to Apple’s Lightning to USB adapters:

    * “Apple Lightning to USB Camera Adapter”:http://www.smalldog.com/product/87275/apple-lightning-to-usb-camera-adapter for $29.99
    * “Apple Lightning to USB 3 Camera Adapter”:http://www.smalldog.com/product/87977/apple-lightning-to-usb-3-camera-adapter for $39.99

    While originally designed for importing photos and videos from digital cameras via USB, they do support “other standard types of USB peripherals”:https://support.apple.com/en-us/HT202034, including keyboards, barcode scanners, memory card readers, and various audio devices.

    The original Lightning-to-USB adapter is just that: a simple dongle you plug into your iPad’s Lightning port and into which you can plug a USB cable. The newer Lightning to USB 3.0 adapter has a USB port which supports faster speeds and more power for the iPad Pros (while still supporting all other iPads with Lightning ports), but also has a pass-through Lightning port for power so you can still charge your iPad while USB accessories are plugged in.

    Note: Sadly, this accessory is designed for the iPad-only and will not work on the iPhone.

    There are some USB devices, especially audio devices like microphones and MIDI adapters which require more power than the iPad can provide from its internal battery, so you’ll get an error message saying the “attached accessory uses too much power”. With the older adapter, you have to plug in a powered USB hub to work around this issue, and your iPad still can’t be charged. The new adapter provides enough power to charge the iPad as well as power USB accessories that need more power (you can still use a USB hub too, if you need to connect multiple powered devices). So, if you need to run USB accessories that require more power or might want to charge your iPad while using USB peripherals, go with the newer USB 3.0 adapter.

    Using one of these Lightning to USB adapters can allow you to keep using your existing peripherals on your iPad, or invest in more expensive peripherals that will work on both your iPad and Mac. For those who want to get more functionality out of their iPad, this is a really easy way to do it. There are many musicians and podcasters who are able to carry a complete recording studio powered by just their iPad. Photographers and other professionals are finding themselves doing the same. This is yet another reminder that the iPad is a powerful and flexible mobile device, so hopefully this tip helps you get more out of yours and your peripherals!

  • Should You Update?

    Over the past week or two, Apple has released updates for El Capitan, iOS 9, TV OS and Watch OS. The question that everyone always asks when these updates appear on their devices is “Do I really have to do this?” The answer to this in many instances in YES

    The nature of the updates that have come out most recently are what we call minor updates. They are simply revisions and repairs to the current version already running on your device. How do we know that? The third number is the only part that has changed. OS X El Capitan updated from 10.11.4 to 10.11.5, iOS 9.3.1 went to iOS 9.3.2 and so fourth. These kinds of updates are critical updates to run on your devices because they most often fix security concerns and provide bug fixes. When these updates come out it’s admittedly not always at the most convenient time for a user, so one great feature with most of the updates is that you can schedule for them to happen when your work flow will not be interrupted. You can easily set your computer, iPhone or iPad to run these updates in the middle of the night when your not using the device. It should be noted that for these settings to work in most cases you do need to have the device plugged into power.

    We always stress the importance of ensuring you have backed up your data before performing any kind of update to your software, but what many of us might not think about is compatibility within Apple installed software. Recently I performed the above updates on my iPhone and other iOS devices as well as my home computer. I rely heavily on iCloud and syncing of information and files so that no matter what computer or device I am on and I have access to much of my basic information, including my notes. I utilize the notes program for a lot of things, from basic grocery notes to meeting notes. Most notes I only need to keep for a short period of time and delete often, but in recent weeks I discovered that several of my notes had either disappeared altogether or were not updating to my MacBook Air. I verified that iCloud had copies of all the notes on my phone, I could make a new note in the cloud and it would show up on my phone, I could log onto my home computer and find my notes but nothing was updating to my MacBook Air. I deleted my iCloud and re-added it to my machine, turned notes on and all on my iPhone and nothing worked.

    Upon digging through several pages of support information and lots of frustration I discovered a critical error made on my part (one that I warn customers about all the time). I failed to pay attention to the little warnings as I hastily clicked through updates. One of the updates was specifically for notes and I paid absolutely no attention to the fact that there was a little warning box that said El Capitan would be required to view the notes upon completion of this upgrade. So now, until I get around to updating my MacBook Air, I’ll have to remember to either grab my phone when I need to make a note or to log into my iCloud account directly. These kinds of updates mishaps are most common with third party applications, so I gave no thought to the idea that I could or would loose access to my notes. Lesson learned on my part.

  • Paste and Match

    How many times have you copied something from a web site to paste into an email and it was in a weird font, a huge size, a different color and it just did not look right. I do that all the time and usually I am pasting something that was in white color so it doesn’t show up at all.

    I would prefer to paste the copied content and have it match the font, size, color of the email or document that I am sending. Well, it is easy to do. Simply hold down Option+Shift+Command+V…
    Oh, you don’t have that many fingers? Okay, there is an easier way.

    In OS X Mail or AirMail under the “Edit” menu is a choice to “Paste and Match Style”. This menu item is available in most apps. Microsoft Word is a bit different and uses the “Paste Special” command.

    No more sudden changes to tiny blue print in Eurostile font when you are pasting!

  • _Dear Friends,_

    My house on Prickly Mountain is about 2-3 weeks behind the micro climate down here in the Mad River Valley. My apple trees are just now blooming while the big apple tree by my office window is well beyond blooming and is growing apples. In addition to the bees seeking nectar from the blossoms I noticed two hummingbirds feeding on my blueberry bushes as I sat on the deck last night after work.

    Only our South Burlington store will be open 9-5 on Memorial Day. We will resume all normal hours on Tuesday May 31st. Memorial Day is a somber holiday that honors those that have made the ultimate sacrifice for our freedom.

    “Better to die fighting for freedom then be a prisoner all the days of your life.” -Bob Marley

    Memorial Day is also the unofficial start of summer and it seems like the weather is cooperating this year. My annual motorcycle ride to Maine is always a bit iffy because of the weather but it looks like the lobsters better be on the lookout this year! Grace and I always catch a few small Memorial Day parades as we head through the back roads of New Hampshire on the way back to Vermont on Monday.

    This week’s Kibbles & Bytes exclusive features the Apple Airport Express Base Station. This Apple Certified refurbished unit carries the same 1-year warranty as new. Whether you need to extend your wireless network, connect a non-wireless printer to your network or connect your stereo system, the Airport Express is a handy device to have on hand. And in storm season, it never hurts to have a back-up wireless access point. Normally, these are $99 new but for “Kibbles & Bytes readers”:http://www.smalldog.com/wag900002244 this week, while supply lasts, you can get one for only “**$59!**”:http://www.smalldog.com/wag900002244

  • Assistive Technology

    Assistive Technology
    is an area that I hold in high regard as the parent of a child who is on the autism spectrum. I have used some of the tools available to help him with his struggles and have seen hands-on how technology can assist in making tasks easier and more productive for people with disabilities.

    In 2013 Small Dog became the only company authorized to sell iPads in Vermont with Medicaid accepted as payment. These orders come in the form of authorizations from Medicaid as prescribed by speech and language pathologists (SLP) across the state. For right now the iPad is only approved by Medicaid as a speaking device, however; there are programs in place looking to expand the uses to other people with disabilities, these include blind and vision impaired, hearing impaired, autism spectrum and more.

    In addition to Medicaid we also work closely with Vermont Assistive Technology (VAT), which is a state government agency tasked with cataloging all the items that fall in this very broad category. They provide consulting, information, demonstration and a 30-day trial period to the public. As of today they have catalogued over 21,000 items.

    VAT recently reached out to me and asked if Small Dog would take on a role to offer more products and support services in this area as they do not have the resources or budget to do so. Naturally, we said YES! This is a great opportunity for Small Dog Electronics to expand into this field and offer some unique products that truly can change the end-users lives considerably. Having worked with Medicaid for the last several years we have found that procuring the items needed is very difficult. There is no central distribution for these products as many are manufactured by small businesses that specialize in very specific areas. Working with VAT we will strive to offer as many of these products and services that are attainable and make sense.

    Some examples of products we have recently sold are the RJ Cooper Magic Arm. This is a wheelchair or desk-mounted iPad solution that allows a nonverbal person to communicate their needs through the iPad. The App we used for this solution is
    Proloquo2go.

    The Tecla Shield gives those with limited upper body mobility (due to disability or disease) access to their touchscreen devices. Tecla makes it possible to use iOS and Android smartphones and tablets, as well as computers. All are accessible via assistive buttons, switches or wheelchair driving controls. You can see a video of this here

    With VAT listing over 21,000 products there is a vast array of products offered to assist people with all sorts of disabilities. Examples of some of the devices available are large print keyboards for the visually impaired, antimicrobial cases for hospitals and caregivers, computer, tablet and display mounts, rugged cases with built in speakers, keyguards for iPads, smart pens for dictation, head pointers, cameras that replace the need for a mouse and more. Another area of focus will be Apple’s Home Kit. The hardware and software taking advantage of this solution are a perfect fit for those with limited mobility and control. We will be able to design a home setting that reacts to the end users needs without having to move around more then needed.

    Small Dog Electronics has identified assistive technology as an important area for our company to refine and specialize our offerings. Don has asked me to head up this initiative for the company and I am thrilled to be able to find tools that will make life easier for so many people. This is really a situation where new technology can make a real difference in these lives. If you want more information or have suggestions, I urge you to write me directly, Rob@smalldog.com.

  • Grace and I went out to celebrate our oldest daughter Zoey’s birthday. It was her 48th and well, at first, we were just marveling at where time had gone but soon the memories and laughter became ageless.

    Our vegetable garden seems to shrink each year. We used to have huge gardens and would freeze and can a lot of produce for the year. Now with just Grace and I to feed and with us spending half the year in Key West, we have shrunk the garden a bit and our choice of veggies has changed. Grace doesn’t much like Bok Choy but I have developed a taste for baby Bok Choy so she is growing some for me this year.

    The black flies are out if full force, I hope the frogs, bats and baby birds hurry up and grow up so they can eat ’em all!

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,

    _Don, Emily, Hadley, Amy & Rob_

  • E-Reading with iOS

    Back in high school we used to always get assigned summer reading that we had to do before classes started up in the fall. One summer, before my senior year, there were three assigned books. I only remember one of them: Crime and Punishment. I remembering thinking it was a “crime” that they were making me read such a long book over the summer and that it was “punishment” for something I didn’t remember doing. Actually, I really enjoyed the book once I got into it.

    I don’t remember if e-readers were a thing back then. If they were, they probably weren’t a big deal. I remember every summer it was impossible to get the summer reading books from the library, so you often had to just buy them. That summer though, I used “**Project Gutenberg**”:http://www.gutenberg.org/wiki/Main_Page. I had been downloading and reading free, out of copyright, books from them for a while at that point. They offered many classics in several formats including plain text. At the time, I would load the plain text onto my Palm Pilot and read books that way. It actually worked better for me because I could read a little bit anywhere I was even if just for a few minutes, and I didn’t have to carry around a huge book like Crime and Punishment.

    For one reason or another, I don’t read quite that much these days. When I do, I tend to prefer physical books only because I find it easier on my eyes. That being said, there are lots of options for reading books on iPads or iPhones. Obviously, you can use the iBooks app, but you can also download the Kindle app. A lot of the things I end up reading these days are PDFs of academic articles or copies of old magazines. Did you know that iBooks can open those too? You can simply drag PDFs you want to read to your iCloud Drive and then they’ll show up in both iCloud Drive and in iBooks.

    I don’t think I have a preference between the iBooks and Kindle apps. There have been a few books I wanted to buy that weren’t in iBooks, so I had to buy them in Kindle, and there have been others that were cheaper in iBooks. Both apps work about the same and have similar features. I haven’t gotten to try either of them since the new Night Shift feature was added to iOS. I wonder if that will make them easier on the eyes.

    Of course, with both iBooks and Kindle, there are OS X equivalents if you just have to read whatever you’re reading on your Mac. I tried it briefly with one book I bought, but it really doesn’t work that well for me. The form factor of the iPad Air/Pro is really great for reading in my opinion.

    I’ll probably still continue to prefer physical books over e-books in most situations, but I have to admit, I enjoy the convenience factor when it comes to e-books.

  • Assistive Technology

    “Assistive Technology”:http://www.smalldog.com/category/Assistive_Technology
    is an area that I hold in high regard as the parent of a child who is on the autism spectrum. I have used some of the tools available to help him with his struggles and have seen hands-on how technology can assist in making tasks easier and more productive for people with disabilities.

    In 2013 Small Dog became the only company authorized to sell iPads in Vermont with Medicaid accepted as payment. These orders come in the form of authorizations from Medicaid as prescribed by speech and language pathologists (SLP) across the state. For right now the iPad is only approved by Medicaid as a speaking device, however; there are programs in place looking to expand the uses to other people with disabilities, these include blind and vision impaired, hearing impaired, autism spectrum and more.

    In addition to Medicaid we also work closely with Vermont Assistive Technology (VAT), which is a state government agency tasked with cataloging all the items that fall in this very broad category. They provide consulting, information, demonstration and a 30-day trial period to the public. As of today they have catalogued over 21,000 items.

    VAT recently reached out to me and asked if Small Dog would take on a role to offer more products and support services in this area as they do not have the resources or budget to do so. Naturally, we said YES! This is a great opportunity for Small Dog Electronics to expand into this field and offer some unique products that truly can change the end-users lives considerably. Having worked with Medicaid for the last several years we have found that procuring the items needed is very difficult. There is no central distribution for these products as many are manufactured by small businesses that specialize in very specific areas. Working with VAT we will strive to offer as many of these products and services that are attainable and make sense.

    !http://blog.smalldog.com/images/4724.jpg!

    Some examples of products we have recently sold are the **RJ Cooper Magic Arm.** This is a wheelchair or desk-mounted iPad solution that allows a nonverbal person to communicate their needs through the iPad. The App we used for this solution is
    “**Proloquo2go**.”:https://itunes.apple.com/us/app/proloquo2go-symbol-based-aac/id308368164?mt=8

    The “**Tecla Shield**”:http://gettecla.com/products/tecla-shield gives those with limited upper body mobility (due to disability or disease) access to their touchscreen devices. Tecla makes it possible to use iOS and Android smartphones and tablets, as well as computers. All are accessible via assistive buttons, switches or wheelchair driving controls. You can see a video of this “**here**”:https://www.youtube.com/watch?v=cn41GhTDe4M

    With VAT listing over 21,000 products there is a vast array of products offered to assist people with all sorts of disabilities. Examples of some of the devices available are large print keyboards for the visually impaired, antimicrobial cases for hospitals and caregivers, computer, tablet and display mounts, rugged cases with built in speakers, keyguards for iPads, smart pens for dictation, head pointers, cameras that replace the need for a mouse and more. Another area of focus will be Apple’s Home Kit. The hardware and software taking advantage of this solution are a perfect fit for those with limited mobility and control. We will be able to design a home setting that reacts to the end users needs without having to move around more then needed.

    Small Dog Electronics has identified assistive technology as an important area for our company to refine and specialize our offerings. Don has asked me to head up this initiative for the company and I am thrilled to be able to find tools that will make life easier for so many people. This is really a situation where new technology can make a real difference in these lives. If you want more information or have suggestions, I urge you to write me directly, “**Rob@smalldog.com**.”:mailto:rob@smalldog.com

  • _Dear Friends,_

    Rob and Tony took the time to prune the big apple tree that we had planted just outside the window of my office when we first moved here. It is a big tree now and covered with apple blossoms that seem to have weathered the snow that we got earlier this week. Now the blossoms are attracting the birds and the bees and some of the staff must wonder what I am doing staring out the window. I’ve seen hummingbirds, red wing black birds (actually orange winged), grosbeaks and this morning a bluebird just sat on the top branch for a long time. Gotta love spring!

    I am constantly amazed at how many inventions that I first read about in science fiction books as a youth are now becoming reality. Apple made a big $1 billion investment in China’s ride-sharing service Didi Chuxing. There has been a lot of speculation as to the reasons for Apple making this investment but even for a pure financial move it makes sense as Didi does at least 10 times the number of rides that Uber does in the USA. It has become the new normal for rides in many areas of China. But, there has also been a lot of speculation that it has something to do with Apple’s foray into the automotive industry and the future of self-driving cars. That’s where the sci-fi comes in — many writers have speculated about taxis that are driverless and they have been in movies such as Blade Runner. With the work Apple, Google and others are doing on self-driving electric cars, can it be far off? I think that there could be a major paradigm shift coming regarding car ownership and use.

    This week’s Kibbles & Bytes exclusive features the stunning 27-inch iMac with Retina display. This Apple factory reconditioned model has the same one year warranty as a new product and we are bundling it with AppleCare so you get 3-years of warranty protection and instead of the 90-days of free Apple technical support you get 3-years. This model features the 3.5GHz i5 processor, 8GB of RAM and 1TB fusion drive. If you are looking to add a desktop Mac this could be a great opportunity. Normally, this bundle would sell for $1,939.98 but “**exclusively for Kibbles & Bytes readers**”:http://www.smalldog.com/wag900002225 this week (while supplies last) you can save $200 and get the 27-inch iMac with Applecare for only “**$1739.98!**”:http://www.smalldog.com/wag900002225

  • iCloud vs. Time Machine

    One of the most common questions I receive as a Mac technician is: “Should I back up my data using Time Machine with an external hard drive, or using iCloud?” The answer is not a simple one. Both methods have different advantages and disadvantages.

    When you back up your data using Time Machine, you are copying it from your computer to an external storage device that you own. Often, this device is located in the same physical location as the computer itself. If the device is a hard drive, it has the potential to randomly fail or become damaged by a fall or an impact. When you store your data into your iCloud account, you are sending your data away to be stored on a server in one of Apple’s data centers, hundreds or thousands of miles away.

    Deciding on a backup strategy is similar to deciding on where to store your money. Using iCloud is like storing your money in a bank account, and using an external hard drive is like storing your money under your mattress. If your money is in a bank account, it is guaranteed to be safe no matter what happens to you or your home. If your home is destroyed by a fire or a natural disaster, your money will remain in the bank account. However, if the bank fails or goes out of business, which has happened before (pretend the FDIC does not exist for this analogy), your money will be lost. If your money is stored under your mattress, you are guaranteed to keep your money no matter what happens at the bank or anywhere else. However, if your home is destroyed, the money will be lost.

    The matter can be further complicated by issues like the fact that iCloud does not automatically back up all of the data on your computer, and is therefore not a true backup solution. If you use “*iCloud Photo Library,*”:http://www.apple.com/icloud/photos/ your pictures are automatically backed up, but everything else needs to be manually stored in the iCloud Drive folder on your Mac, so if you forget to save a document there, it is not backed up. Also, with only 5GB of free storage, this can fill very quickly and you will likely need to pay a monthly fee for additional storage. Finally, if you forget your iCloud password, and are unable to reset it at “*iforgot.apple.com,*”:https://iforgot.apple.com you can lose access to your data.

    Keep in mind, the more important your data is, the more backups you should keep of it. Using iCloud and Time Machine together is even better than using either one.

  • FileVault

    *FileVault* is a built-in tool for encrypting data on a Macintosh computer. It was introduced in OS X 10.3 and was revised to *FileVault 2* in 10.7. The original FileVault encrypted just the users’ home directories whereas FileVault 2 encrypts the entire startup disk. I generally only encourage customers to use Filevault 2 if the person knows exactly what Filevault 2 does, how it works, and if they have sensitive data on their machine.

    When Filevault 2 is enabled on a Macintosh, the user is prompted to create a master password for the computer. If the password for that user is lost or forgotten, that master password can be used to decrypt your files instead. This is where things can get tricky because it is possible for your Filevault 2 password to be different from your user login password. This can then cause an issue where you try to reset your user password, and are then prompted for a Filevault password which you have since forgotten. Apple has done a great job at encrypting the startup disk and as far as I know cannot be reset without the password or recovery key.

    So in short, if you see the FileVault setup screen when updating or installing OS X (pictured above) think twice about leaving these boxes checked (they are now selected by default on Yosemite 10.10 and higher). I am simply suggesting that you “*read about FileVault 2*”:https://support.apple.com/en-us/HT204837 and only enable it if you feel you need it. And if you enable it, keep you Master Password and/or recovery key in a safe place, preferably two safe places, and definitely NOT on the computer itself. Remember, with Filevault 2 off, your Macintosh is still password protected, just not encrypted, and this is a sufficient level of security for many users.