Kibbles & Bytes Blog

  • How To Remove a Bad Email Address

    Most of us probably have links to stale email accounts and spoofed messages in our inboxes, and most likely, we click the first address that autofills — even if it’s an out-of-date account.

    In Apple Mail, there is a wonderful window — Previous Recipients — that lists all saved addresses cached in your mail (in both your Inbox and Sent mail). Click on the Window menu when Mail is active and select “Previous Recipients.” You can sort the addresses then by name, address, last time used and whether or not the address is in your Address Book application. Highlight the addresses you want to remove, and click “Remove From List” to purge them from Mail’s cache.

    What about Entourage and Outlook? It requires a little more effort to purge the cache in those applications. The routine I have found that works best is as follows: Start by creating a new message. Then, in the address bar of the new message, type in the email address and let it autofill the incorrect information. When the address fully appears in the To: window, control-click on it and select “Add to Contacts.” Your next window may reflect that you have an entry for that person already, so you’ll need to decide if you wish to add this address to the existing contact or make a new entry. Select “Make a new entry.”

    Now that you have segregated the old address to its own discreet contact in the Address Book, navigate to Address Book, select the ‘bad’ address and delete it. This will purge the cache from your mail client.

  • AirPlay? It's Magic.

    Every once in a while, there is something new in technology that comes out and it is just magical. Remember when the AirPort first came out? I couldn’t wait to show friends who came to my house…”watch this, I’m surfing without wires!”

    The latest magic that has entranced me is AirPlay. AirPlay is a feature in Mac OS 10.8 (Mountain Lion) that allows a Mac to wirelessly send a video signal to an Apple TV. When I saw this put to the test in our Manchester, NH store, I was blown away. “Do it again!” Completely across the room, I was able to display the demo screen top onto a giant TV. No wires, no hassle — it just worked.

    I started to do some digging about AirPlay and found that magical though it is, not every Mac is capable of putting the magic to work. It turns out that AirPlay Mirroring will only work if you have an iMac, MacBook Air or Mac mini from mid-2011, or a MacBook Pro from early 2011, according to “*Cult of Mac.*”:http://www.cultofmac.com/178460/the-real-reason-why-macs-before-2011-cant-use-airplay-mirroring-in-mountain-lion-feature/

    Simplified, it turns out that AirPlay encoding (H.264) that needs to be done entirely on the GPU (graphical processor unit) without involving the CPU. The GPU that can handle the H.264 encoding wasn’t put into Macs until 2011.

    Owners of pre-2011 Macs who want to use the AirPlay feature aren’t completely out of luck though. As Apple said years ago, “yeah, there’s an app for that.” AirParrot is an app that sends the H.264 encoding to the CPU. All that’s required is Snow Leopard or newer OS, a multi-core processor and for best performance a decent wireless router that supports 802.11n and of course, an Apple TV.

    AirParrot has a “*limited trial available here*”:http://airparrot.com/ if you want to check it out to see how it works. Be aware, this may make your Mac run hot as according to AirParrot’s developer, David Stanfill, “AirParrot uses a non-trivial amount of CPU, which can result in the fans kicking and the machine getting a little warm.”

    If you are hankering for an Apple TV, purchase one this week and get free shipping! “*Click here*”:http://www.smalldog.com/wag900000010?at_tt

  • Mountain Lion Free? Apple's Up-To-Date Program

    The latest operating system for Mac, OS X 10.8 Mountain Lion, was released last Wednesday, so if you haven’t downloaded yet, “*get it here for $19.99.*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/os-x-mountain-lion/id537386512?mt=12%26uo%3D6%26partnerId%3D30

    If you have purchased a new Mac between June 11, 2012, and July 25, 2012, you may qualify for a free upgrade via “*Apple’s Up-To-Date Program.*”:http://www.apple.com/osx/uptodate/ In addition, Apple is supporting new Macs purchased on or after July 26 that don’t include Mountain Lion with the Up-To-Date Program; just make sure you participate quickly, as they haven’t announced an end date.

    “*Click here*”:http://www.apple.com/osx/uptodate/ to visit Apple’s website to see if you qualify, or “*click here*”:http://blog.smalldog.com to read more about the Up-To-Date Program on our blog.

  • Hello all,

    I am having trouble deciding what to talk about — *Mountain Lion* or the *Olympics.* (Full disclosure: I am a rabid Olympics fan. I have been since I was a kid. it seemed like such a magical thing back then, and isn’t much different now, especially since I have a much deeper understanding of what people and nations do to get competitors ready for the games. The Olympics have endured war, terrorism, boycotts, and economic duress. The spirit of competition still lives strong in the games and the triumphs and heartbreaks are epic in scale.)

    But I digress…Mountain Lion is certainly gathering very positive reviews. It seems to be to Lion what Snow Leopard was to Leopard. There are lots of upgrades and new features, many of them working in the background where you __feel__ them rather than __see__ them. For example, if you have a machine with an solid state drive, Mail, Messages, and others now update while the machine is asleep, so it’s ready to go as soon as you open the lid.

    When I upgraded to Snow Leopard I found little changes that were definitely improvements. I didn’t use Lion much, but I expect to find the same here. I really hope they bring back “Save As” too. I won’t be using Mountain Lion for a couple weeks, though, as I soak myself in Olympic coverage as much as I possibly can. Thankfully the weather is still dreadfully hot so I don’t feel too guilty.

    One thing I take from the games is that they mirror our daily lives–we all experience triumph and defeat, and the challenges of our daily journeys are just as heartfelt and powerful as any we see Olympic athletes go through. Those experiences shape us and give us lessons to learn from. If we are lucky, we learn and grow from our own personal Olympic moments.

    Thanks for reading,

    Liam
    “*liam@smalldog.com*”:mailto:liam@smalldog.com

  • Buy a 64GB iPod touch (4G, White), and get a free Hammerhead Slider Case (Black), free Micro Accessories Auto Charger (White), and free…

  • It has been getting a little brown here in the Green Mountains with the lack of rain, but with a few storms this week, things are turning green and the vegetables/weeds are growing again. Blueberries are ready and early sweet corn, too!

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,
    _Don, Kali, Dawn & Mike_

  • SPECIAL: HP Wireless Printer | AirPrint Compatible

    This laser printer from HP makes it easy to print from all of your devices. Your Macs and iOS devices can all send print jobs to the P1102W wirelessly. Print in high-quality black & white at up to 19 pages per minute.

    Save yourself trips to the printer and save money too!

  • SPECIAL: Upgrade your RAM

    Today’s software requires more and more RAM. And if you are like us, you often have many programs open at once, which can cause them all to run slower.

    Add more RAM to get more power and supercharge your computer! These bundles will get your machine up to 8GB total and ship for free.

    If you are not sure what RAM you need, see our “RAM Finder.”:http://www.smalldog.com/ramfinder/

  • Apple Makes $8.8 Billion, Sells 17 Million iPads; Street Caves

    Apple released its quarterly financial results on Tuesday and sold $35 billion worth of cool Apple gear, putting the company well on track for well over a $100 billion year.

    I remember the days well when Apple was striving to hit $5 billion in sales, so it is a bit surreal to see Apple’s stock price plummet by 5% after they posted record sales and profits for the 3rd quarter. But then again, if the analysts on Wall Street were so smart, maybe we would not have the serious economic troubles we are experiencing now.

    As the say on NPR’s Marketplace, “let’s do the numbers.”

    *Totals*
    Apple sales were $35 billion for the quarter, compared to $26.8 billion for the same period last year. That yielded a quarterly profit of $8.8 billion, a 20% improvement over last year’s same quarter profit of $7.3 billion. Not too shabby!

    As promised, Apple’s Board of Directors declared a $2.65 per share dividend which will share some of that profit with shareholders.

    *iPads*
    Apple sold more iPads in this quarter than in any other quarter, ever. That is saying something because the holiday quarters were huge for iPad sales. iPad sales grew by 84% to 17 million iPads for the quarter accounting for over $9 billion in revenue.

    *iPhones*
    Apple’s iPhone sales increased year-over-year by 28% with over 26 million iPhones sold and $16.2 billion in sales.

    *Macs*
    While the rest of the PC market is in sharp decline and even with the iPad cannibalizing computer sales, Apple sold 4 million Macs, representing a 2% growth in that sector. The late announcement of the newly revised Macs in June probably had some impact on those numbers, but the reality is that there are many consumers and businesses finding that an iPad can do much of what a PC could do, and at a lower cost.

    *iPods*
    The iPod market continues to decline with 6.8 million iPods sold, with the iPod touch accounting for half of that. While this was a year-over-year decline, it was ahead of Apple’s expectations. Apple continues to dominate the MP3 market with over a 70% market-share. The decline is really due to all of the other ways that people can access their music now, with iPads and iPhones leading that trend. There are now 20 million songs on the iTunes store!

    *Apple Retail *
    I don’t like reporting on Apple retail as they are our direct competitors (our best friends and worst enemies), but the Apple retail stores added $4.1 billion in revenue and they now have 372 stores with 123 outside of the US.

    *Cash*
    Apple has $117.2 billion in its cash hoard with nearly 70% of that outside of the US.

    *Guidance*
    Apple expects revenue of $34 billion in the next quarter and earnings per share of about $7.65. This also disappointed analysts but they are incredibly healthy numbers and significantly above last year’s 4th quarter sales of $28.3 billion. When questioned about this, Apple said that some of these numbers are driven by “fall transition,” a strong US dollar and a full quarter of back-to-school discounting. Of course, we know to expect a lot of changes to the Apple product line-up in the fall as they get ready for the holiday quarter.

    I am not going to give stock advice, but there are points in time that Apple stock is worth buying as it gets artificially hammered by Wall Street. This very well might be one of those times, with Apple selling for less than 11 times their projected 2013 earnings. But don’t listen to me; I am completely and totally biased and an Apple fanboy!

    It is always a tricky business to predict the sales and profit results of any business. I know this because Hapy and I have been trying to predict our results for a few decades. Hapy is really good at this stuff, but if a bunch of onlookers judged us on how close we came to our numbers, we’d be hurting units.

    I am always thrilled when we beat our projections by even $1, so when Apple beats their own projections but falls short of outsider’s WAGs, it just baffles me to see the naysayers come out. There is not a better managed, more innovative and successful company than Apple right now and Tim Cook and his team deserve a lot of credit for this next chapter of the greatest story in American business.

    Now, Tim, just what is in that “fall transition”?

  • Mac OS X 10.8 Mountain Lion First Impressions

    It is very early for me to give first impressions of Mountain Lion because I just installed it late last night but my experience thus far has been quite positive. It installed very quickly on my MacBook Pro with Retina display and within about 1/2 hour, I was exploring the new features of the latest Mac OS.

    Safari 6 has some great new features and one that was a surprising loss. Instead of having a separate search box for Google, there is now a single search box either to type in URLs or to do your searches. I have found that to be fast and much better in terms of finding information.

    I discovered that Apple eliminated the RSS reader from Safari. I use RSS to keep up with a lot of things and was used to having the feed in Safari where I could see at a glance how many new feeds were there to read. Well, it ain’t there anymore, so I have to adapt and am now using Google Reader with an excellent App called “*Reeder*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/reeder/id439845554?mt=12%26uo%3D6%26partnerId%3D30 ($4.99, opens Mac App Store). I am sure that there will be extensions built for Safari that will reintegrate RSS feeds, but this is one thing you might want to take a look at if you use RSS feeds.

    Some of the other new features in Safari include a Share button that will allow you to easily share web pages via Mail, Messages or Twitter. The promised Facebook share feature does not seem to be there yet, unless I am missing it somehow. I like the new View Passwords feature in Safari preferences, too, which stores and allows you to see all the passwords you use for various websites.

    One of the neatest features of Safari 6 is iCloud tabs. With iCloud tabs your open Safari tabs on your Mac are now open on your iPhone or iPad version of Safari and you can continue browsing as you switch devices. Unfortunately, this is not quite functional yet as it will require iOS 6, which is not scheduled for release until the fall.

    Tab view works right now and is pretty handy if you use multi-gestures. At the righthand side of the tabs is an icon representing tab view. In this viewing mode you can use Multi-Touch gestures to navigate between open tabs. If you are not using tab browsing you are missing some of the most powerful features of Safari.

    Moving from Safari, I decided to check out AirPlay Mirroring with my Apple TV. This is a great new feature that allows you to send whatever you have on your Mac screen to your TV wirelessly through AppleTV, in high definition. Mountain Lion adds a menu item to activate AirPlay mirroring and also to access the display preferences to set the correct resolution for AirPlay. Works smooth as silk. First, I just activated it and used my HDTV to browse around the net and explore Mountain Lion and then I decided I would try to play a video from my Mac. I was blown away at the quality of the picture and that the sound was automatically routed to my TV, too.

    Contacts has a pleasant new feature that has a Groups column so you don’t have to keep flipping back to the groups page.

    I haven’t tried dictation yet, but that might be on tap for tonight when I am in a quiet environment. If it works as well as Siri on the iPhone, I might be up late talking to myself. Grace will think I am having a conversation with someone but it will only be with my Mac…

    iCloud is expanded to now include documents from Pages or Numbers, too!

    One great feature in Mail that is new is the VIP indicator and VIP Mailboxes. You can designate anyone as a VIP by simply clicking on the star next to their name when you open their message. Then you have a VIP smart mailbox where you can just view messages from those VIPs. Very handy!

    I have been using the beta version of the new iChat called Messages and the release version is great. iMessage allows you to send messages to anyone with an iPhone, iPod touch or iPad with iOS5 or better or to a Mac with Mountain Lion. iMessage will allow you to text message to any phone number, too! Another handy feature is that if you want to forward a message, all you have to do is highlight the message and choose forward.

    There is a lot more that I haven’t had the time to check out but at “*$19.99, Mountain Lion*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/os-x-mountain-lion/id537386512?mt=12%26uo%3D6%26partnerId%3D30 is a significant value and a must-have upgrade for your Mac!

  • Mountain Lion Features and Up-To-Date Program

    The latest operating system for Mac, OS X 10.8 Mountain Lion, was released Wednesday.

    “*Download it here for $19.99.*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/os-x-mountain-lion/id537386512?mt=12%26uo%3D6%26partnerId%3D30 Note: If you have purchased a Mac on or after June 11, you may qualify for a free upgrade via Apple’s Up-To-Date Program. “*Click through here*”:http://blog.smalldog.com to read more on our blog.

    Even though up here in Vermont we still think it should have been called “*Catamount,*”:http://uvmathletics.com/ we are excited about the new features that Apple has added. Here are a few highlights:

    *1. iCloud*

    You only need to sign in once with your Apple ID to set up iCloud in Mail, Contacts, Calendar, Messages, Safari, the Mac App Store, and FaceTime. Once this is set up, you can use “Documents in the Cloud”. This service allows you to edit a document and the changes appear across all of your Macs and iOS devices.

    *2. Notes*

    You can use Notes to keep track of whatever’s on your mind. You can attach photos, movies, and links to your notes. To make sure that they are always easy to find, you can pin important notes to your desktop.

    *3. Dictation*

    This feature will allow you to talk to input text everywhere that you can type. It will work with every app, works with the built-in mic, and does not require any set-up or training. Dictation currently supports English, French, German, and Japanese.

    *4. Messages*

    This feature will be familiar to anyone currently using iOS 5. It allows you to send unlimited messages to anyone on an iPhone, iPad, iPod touch, or another Mac. You can switch between your devices and keep the conversation going seamlessly. Messages also allows you to send and receive contacts, photos, and even HD video.

    *5. Notification Center*

    This is another feature taken from iOS. You will be notified about new emails, messages, calendar events, reminders, and more. The notification banners will appear right on your desktop and then hide themselves. You can swipe anytime to reveal the Notification Center.

    Read more about Don’s first impressions below, and check out our blog to see more new features: “*Barkings! | The Small Dog Apple Blog!*”:http://blog.smalldog.com/article/12-new-features-in-mountain-lion/