Kibbles & Bytes Blog

  • Netflix, Silverlight and Cartoons

    Netflix offers a video streaming service that is much-loved by its members, so much so that many are canceling their traditional television service. The streaming service is generally quite reliable, but relatively new, so troubleshooting can be tricky. Last week, a customer who had just upgraded from an iBook to a MacBook was suddenly unable to watch streaming Netflix content.

    After logging in to her Netflix account, the customer could view her queued content and videos she had started on the older computer, but she could not resume the programming. Some of the errors prompted her to update “Silverlight,”:http://www.silverlight.net/ while others gave only a useless generic error code.

    We downloaded and installed the newest version of Silverlight without success. My next thought was to delete Silverlight completely as the customer had just migrated from an older system. This, too, failed to bring resolution. I dug into the Application Support folder and found the Microsoft folder, inside of which was an innocuous-looking folder called Playready. On a whim I dragged this folder to the desktop and restarted the computer. This did the trick.

  • Happy Tuesday,

    After a rainy Sunday and Monday, the Mad River Valley is once again covered in snow. Many of our dirt roads thawed with the warm rain, and now with temperatures in the twenties, the ruts thawed in place. Driving home is going to be an exercise in patience for a while.

    We’re nearly finished refurbishing several hundred white “MacBooks and iMacs”:http://www.smalldog.com/used that would make the perfect gift. They come pre-loaded with Snow Leopard and iLife ’11, so while they’re not brand spanking new, they do come with the latest and greatest operating system and digital lifestyle management software available from Apple.

    For those of you holding off until the last moment to finish up shopping, check out our “holiday page”:http://www.smalldog.com/holiday and “shipping page”:http://www.smalldog.com/shipping to find a great gift and make sure it arrives on time.

    As always, thanks for reading.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com

  • !http://blog.smalldog.com/images/2066.jpg!:http://www.smalldog.com/wag20455/at_dr

    *Need a gift that’s sure to please? Today’s Deal Retriever includes an 8GB iPod touch, $15 iTunes Gift Card (perfect for those App Store purchases), a durable poly Aura case in Smoke (+ cool diamond pattern) and a pair of our best-selling A4 headphones in Silver.* All in all, you’re saving $30 on the entire deal!

    Click through for the 8GB iPod touch special; give us a call at 800-511-MACS if you would like to purchase either the 32GB or 64GB current generation iPod touch.

    Because we want to give you the best deals AND stay in business, Deal Retriever deals are valid for one week only. Quantities are limited; offers good while supplies last.

  • Lost and Found

    It seems that Apple has been unable to track down their CEO. California state law requires businesses that have property belonging to someone…

  • Apple Introduces 'iTun.es' Link Shortener

    This time last month, several sources discovered an idle domain in Apple’s possession. The domain in question, iTun.es, was purchased by the company…

  • Searching for iPad

    Google Incorporated, a small internet start-up located just 9.1 miles from Apple headquarters in California, has released their annual report on the fastest…

  • Clearance Items = Super Deals!

    Available online and in-store (though selection may vary from store to store), we always have great deals on “clearance items.”:http://www.smalldog.com/specials

    Come in to your closest Small Dog Electronics retail location and see what we have to offer–we can always ship something you’ve seen online as well!

  • Grace is out on the road helping some friends move to Colorado, so what better time for football and poker! Some of the guys are coming over to watch the Patriots visit Soldier Field and the Bears.

    There will be at least a couple Bears fans because my friend and mentor, Dave Sellers (who is also from Chicago), will be coming to play, too. I’m hoping for an upset at Soldier Field and to see the Bears take Tom Brady and the Pats down a peg after their clubbing of the Jets this week.

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,
    _Don, Kali, Ed & Ben_

  • 10% the NEW iLife '11!

    Why not upgrade a family member or friends machine to the new “iLife ’11”:http://www.smalldog.com/search/?find=ilife+11 for the holidays?

    With all of the new features in iPhoto, iMovie, GarageBand and more–this is the gift that will keep giving!

    Available in Single (1 User) or a Family Pack (5 Users)! **_Requires: 10.6.3_**

  • iPod touch + FREE Aura Case

    The iPod touch is one of the hottest gifts of the season, so protect your investment with a FREE “Aura Hammerhead case.”:http://www.smalldog.com/search/?find=aura+ipod+touch

    We have 8GB, 32GB and 64GB iPod touch models in stock!