Kibbles & Bytes Blog

  • App of the Week: iExit

    Lately, my husband and I have been taking a lot of road trips. Navigation has become a lot more interactive since we have gotten our iPhones, and we are constantly trying out new apps to use when we travel.

    AllStay’s “iExit”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%253A%252F%252Fitunes.apple.com%252Fus%252Fapp%252Fiexit%252Fid349052631%253Fmt%253D8%2526uo%253D6%2526partnerId%253D30 (link opens iTunes) is one of those apps that renders others redundant. On my iPhone, I have a page reserved for apps that are helpful for when I travel–trip planner-slash-flight tracker, Metro line info (used this yesterday), restaurant finder, etc. While I do keep a couple of specialized apps on that page (such as the Starbucks finder), for the most part, I like for an app to be sophisticated enough to do several things.

    *iExit (a steal at $2.99)* does just that, by combining food finders with gas station info and so on, but I find that the organization by exit makes so much sense. It takes advantage of the GPS features of our phones, and it has proved to be an excellent tool when we’re on the road. We’re usually the kind of travelers who appreciate very short on/off pit stops, so a huge benefit for us is when an app quickly and accurately lets us know not only what’s available off that exit, but __how far it is.__ All locations off of an exit feature mile distance and directional data in a list or a map view. (We like to pick places under .5 miles!)

    The image icons are crisp and clear, and the layout makes the information very easy to manage. Perhaps more importantly, though, the main reason this app is so nice is that along with being extremely fast, it lays information out in such a way that you can view all upcoming exits and the businesses off of them in a list. When a highway splits, you will see the directional options listed inline as well. For example, I was traveling on I-89S in Vermont, and about 30 minutes prior to the White River Junction split of 89/91, I could continue viewing my trip with exits available on I-91S.

    However, there are some features that iExit is missing. Notably, there is no way to star or ‘favorite’ a particular exit. It’s great to be able to remember an exit for future use–you know, that the ramp was an easy on/off and that it had three of your favorite places in one location. Plus, a notes section would be nice to use for when you want to remember why it was so nice. Maybe the bathrooms were especially nice or that it’s the best way to take a scenic shortcut.

    I brought these suggestions to the attention of the developer in an email I sent, and to my surprise, he responded back to me within five minutes… not with a canned response, but with a thoughtful, comprehensive email thanking me for my input and adding some insight to the development he’s currently working on. (Yes, those features are already in progress!) I was very impressed that this was not a huge developer that may or may not ever ‘hear’ me or even update the app consistently.

    It’s a work in progress, and so far, even with about 85% rating of usefulness in my mind, it was worth ditching three separate apps in favor of iExit. Now if you’ll excuse me, I have some travel plans to get back to…

    “Read more, check out the screenshots or buy iExit here.”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%253A%252F%252Fitunes.apple.com%252Fus%252Fapp%252Fiexit%252Fid349052631%253Fmt%253D8%2526uo%253D6%2526partnerId%253D30

  • Mac Treat #124: Quickly Select Audio Inputs from Volume Menu

    If you use different audio input devices with your Mac, (such as the “Blue Microphones Snowball”:http://www.smalldog.com/product/42648/blue-microphones-snowball-bundle-with-usb-microphone-and-tripod) you’ve probably had to go to System Preferences to change your selected input device. If you’re using Mac OS 10.6 Snow Leopard, however, all you have to do is hold down the Option key as you click on the volume control in the menu bar at the top of your Mac’s screen. If you have audio input devices such as microphones, USB input boxes, etc, these will show up in the drop-down list.

    Time to get a microphone and kick off your karaoke career!

  • Dear Friends,

    I have just returned from Washington, DC where the annual Apple Specialist Marketing Cooperative conference was being held. As with most events like this, while the presentations were great, it was the networking, private meetings and late night informal conversations that meant the most.

    The Apple Specialist community is very open and supportive of each other and we share ideas on operations, marketing and community. The ASMC had scheduled some social events and I was able to catch the performance of the Capitol Steps and laugh a lot.

    There is a vendor fair at the ASMC conference and unlike places like Macworld or CES, this is a small and very intimate gathering of decision makers from Apple Specialists and vendors where deals are made, products are introduced and relationships are built.

    Kali, Ed and Matt joined me at the event this year and I think all of us made new friends, gained valuable insight and reestablished old relationships. Personal relationships are so important in business–they are everything. We look at the relationships we build with our fellow Apple Specialists and the vendors as an integral part of our “people” commitment in the way we measure our success–people, planet and profit. How you treat others is always reflected in how you get treated yourself.

    An old friend of mine works for Apple, Ted Moorman. There is a funny story about Ted and I. About ten years ago there was a meeting where Steve Jobs came to speak to the Apple Specialists and other resellers. There was a long line for checking in to enter the room and as I was picking up my badge, this tall guy says “Don? Of Don and Pat?” I looked up in surprise because not many people know that my wife Grace changed her name from Patricia about 40 years ago.

    Now, I have to admit that I did not recognize Ted but he remembered me and reminded me that we went to the University of Illinois together and then the light went off and we began to talk about old times. He even updated me on mutual friends that I had not seen for 40 years. When I got home, Grace, who seems to have a much better memory of old times and friends than I, filled me in on even more details. It is very interesting that we both ended up in the Apple world. Ted’s a Kibbles & Bytes reader so here’s a shout out to you, Ted!

  • Permissions are Powerful

    I arrived in the office this morning around 8:30, and Rob must have seen me drive in. My phone was ringing as soon…

  • Make her proud, child. Mother’s Day is this Sunday, and here’s your chance to get her what she really wants. Get an 8GB…

  • From the Archives: Tips from 1998

    I would like to talk about the importance of keeping the computers you own clean. You may think that I mean the exteriors of your hardware (as in the keyboard and mouse, or even the screen), but I am referring to the insides of your computers and peripherals.

    A good preventative maintenance procedure is to make sure that multiple layers of dust do not accumulate on the components. Power supplies, processors and floppy drives (for those that still have them) are all susceptible to heating up, gumming up, and failing prematurely from the dirt and grime that seep in through the various openings in your hardware’s cases.

    You can buy canned air (read directions carefully) or blow hard enough on your own to get the unwanted dust bunnies out of the picture, but please note that you should never blow directly into a floppy drive as the dust will scratch the magnetic heads. Try to blow out or away from the floppy’s read/write heads to remove any dust from those particular mechanisms.

    __*Editor’s Note: I still have an iMac G4 kicking around at home, and while I love the iconic form factor (and thusly, will never sell it), the top-facing vents are dust (/pet hair/etc.) magnets, so I make an effort to remove it from time to time to keep it running cool.__

    Another Mac quick tip while we’re on the subject of cleaning…

    Periodically, you may have to throw something off of your hard drive into the Trash can on your desktop. Did you know that you can turn off the warning that pops up about emptying the trash?

    By holding down the option key before clicking Special in the menu bar and selecting Empty Trash, you will not have to verify with the computer that you want
    your trash emptied. You can also select the Trash can with a single click; go to File in the menu bar and pull down to Get Info and permanently turn off the warning there.

    Be warned, there will be no other warnings!

  • Tip of the Week: Searching in Safari

    If you haven’t assumed it already, I’m a bit of a nutcase when it comes to searching for stuff on my Mac. I use Spotlight every few minutes, Google like a pro, and also have little patience for locating relevant sections of websites I visit while doing research.

    Some websites are designed in a way that makes skimming text difficult, and some pages are just so long that I don’t want to skim the whole thing. To find a word or chunk of text in a web page, simply press command-F and type what you’re looking for. All instances of that text will be highlighted, making for easy at-a-glance skimming. To move to the next instance of searched-for text, press command-G (Find Again), and to move to the previous instance, press command-shift-G.

    This tip works in Firefox, too. I haven’t tested it in Google Chrome, Opera, or other web browsers, but it’s a good bet these browsers offer similar or identical features.

    The shift key functions in this same fashion when combined with other keyboard shortcuts. For example, you can simulate the function of a Page Down key by pressing the space bar in Safari, Preview, Adobe Reader, and many other applications. Pressing shift-space is like pressing Page Up. Command-à will rotate through open windows in an application, and shift-command-à will rotate through them backwards. Same with the Application Switcher.

    I love keyboard shortcuts!

  • Permissions are Powerful

    I arrived in the office this morning around 8:30, and Rob must have seen me drive in. My phone was ringing as soon as I went in the door–all of his preferences had reverted to defaults, so his Mail folders and rules were gone, his iChat accounts had to be re-entered, his keychains were toast, and some of his programs needed to be re-registered.

    Rob is a very organized guy, and has his own methods of keeping information easily accessible. Needless to say, this was a blow to his productivity. After fiddling around for a while and manually re-entering mail servers and iChat configurations, it dawned on me that his Preferences folder at ~/Library/Preferences might have some permissions issues.

    I’d normally recommend just going back a day or two in Time Machine to restore this folder to a known-good state, but Rob hasn’t backed up his machine in months. I examined the permissions on this folder, and found they were awry.

    You can check the permissions of any file or folder on your Mac by clicking once on the item in question and selecting Get Info from the File menu; you can also right-click on the item and select Get Info from the contextual menu that appears. Sure enough, somehow he had no access to this folder, so Applications could not call on the individual preference files to display options correctly.

    This wasn’t too surprising, especially since none of the changes we were making actually stuck after re-launching applications. By changing the topmost item in the Sharing and Permissions part of the Get Info window to Read & Write, applications were once again able to access their preferences.

    Rob is updating his backup as we speak. You should, too.

  • Happy Tuesday,

    Last week sure did bring crazy weather to our corner of the world. First we saw significant snowfall (Don had over a foot up on Prickly Mountain!), and the weekend brought temperatures in the seventies and eighties with high humidity. It was a first real taste of Spring, and I took full advantage by prepping my gardens, attending a health care rally at the State House in Montpelier, riding a few hundred miles on my motorcycle, and enjoying excellent barbecue with excellent friends.

    I’m headed down to Washington, D.C. with Don, Ed, and Kali for the Apple Specialist Marketing Coop (ASMC) annual conference. This conference includes valuable seminars and provides lots of time for networking, all in the name of better serving you – our customers. Sharing best practices with other Apple Specialists is perhaps the most productive way to spend the little free time we’ll have. Our community is open and eager to collaborate. I’d love to hear of your experiences with other Apple Specialists. Do you prefer an Apple Store for your repair services, or do you have a favorite independently-owned repair shop?

    I look forward to hearing from you, and sharing your stories in next week’s Tech Tails.

    Enjoy this issue, and, as always, keep in touch.

    Matt
    matt@smalldog.com

  • Contest Winners!

    This week we selected three winners of our Facebook, Twitter, and Kibbles drawing. From Facebook we randomly selected Laura P. from Charlottesville, VA,…