Kibbles & Bytes Blog

  • Insulate!

    If I started to talk about insulation, what would be the first thing that comes to mind? A down coat? The pink stuff in the walls of your house? Something else? Actually, I won’t be talking about any of those things here. Within electrical engineering, insulation is sort of the less-glamorous sibling of all of the flashy electron goodness we normally talk about.

    We normally don’t think about insulation but it’s critical to both how all of our electronics function as well as our own safety. The opposite of an insulator is a conductor. Conductors conduct electricity, insulators insulate electricity. The difference isn’t so clear cut though because technically speaking, everything can be a conductor…if the voltage is high enough. I’m sure I’ve mentioned this in relation to other topics before but I think it’ll be worthwhile to really dig into it specifically here.

    In many previous articles, I’ve mentioned how voltage can be thought of as analogous to pressure in a water system. What creates the pressure in a water system though? Typically the pressure is created by some kind of gradient across which there is some difference in potential energy. Think of a water tower. Water is pumped high up into the tank at the top. While the water is sitting there, it has potential energy. If the pipe to the tank is opened, gravity will push the water down. Once the water dissipates at ground level, it has no more potential energy. As the water flows in the pipe, pressure will be exerted on the pipe walls, as well as at the end nozzle.

    Electricity doesn’t work exactly the same way because it’s not a fluid, but the key element is the potential energy gradient. We refer to this gradient as voltage in electrical systems. The higher the gradient, the higher the pressure. In our water tower, say we had a valve at the bottom of the pipe. That valve is able to withstand and hold back some amount of pressure, but at some point, if the pressure became great enough, the valve would fail. There is ??always?? some amount of pressure where the valve would fail. It might be really, really high, but it does exist.

    Electricity functions basically the same way. Insulators don’t allow electricity to flow, just like our water valve, but just like our water valve, if the pressure (voltage) becomes great enough, the valve (insulator) will fail. This property is something engineers pay very close attention to, in both design and safety aspects. A printed circuit board, for example, has lots of tiny wires placed very close to each other. Their functionality depends on the electricity being isolated to those wires and not jumping between wires. This doesn’t happen because the plastic substrate onto which the wires are etched is an insulator that doesn’t allow electricity to flow. Engineers may test circuit board designs by applying varying amounts of voltage to see where the insulation breakdown occurs to make sure that under normal operating voltages, the circuit will function normally.

    Obviously there are safety aspects to this as well. If you were working near open conductors, you might want gloves that would sufficiently insulate your hands from the electricity. These kinds of properties are known for all sorts of materials and conditions. Some materials (rubber, glass, air, Teflon, diamonds, wood) are very good insulators for normal uses. Some materials are just ok insulators (graphite, sea water), but then you start to switch back into things we commonly refer to as conductors such as copper, iron, tungsten, etc. Obviously for some voltages there won’t be a practical insulator available. Sometimes instead of trying to insulate against the full force of some voltage, engineers will channel the electricity elsewhere. Examples of this are lightning rods and faraday cages.

    As with so many things, it’s interesting to find that electricity is not merely insulators and conductors but the entire gradient of those materials.

  • Beware of Counterfeit Cables!

    Earlier this week I had a customer asking me about an inexpensive cable for their Mac. Their current charging cable had finally stopped worked and they were looking for a replacement. I honestly can’t tell you how many times over the years I have had to answer the question about what other option besides the Apple branded charging cable for their Mac, iPhone or iPad. The short answer is there are very few. When it comes to your MagSafe charger the answer is pretty straight forward. You absolutely want to buy the Apple charger. If your shopping on the internet or walk into a store and find a killer deal on a charger it’s very likely it’s a knock off and there are legitimate dangers with these too-good-to-be-true chargers.

    I’ve seen in our service department over the years a handful of Apple lookalike MagSafe chargers. It’s usually a minor detail in the manufacturing that tips us off it’s not authentic. The real problem with these chargers and iOS chargers is the risk of fire. Eventually many of us will end up with cables that need replacing. With both your computer’s MagSafe and your iOS charging cable a common failure is the wires becoming frayed and exposed. Once the wires become exposed you do want to replace them rather than trying to repair or just cover them with electrical tape. The electrical tape trick can work for a little bit, but you’re still at risk for a short and in extreme cases you can end up damaging your charging port or even worse cause the device to catch fire.

    When you are looking to replace your cables, there are alternatives besides the Apple Lightning or 30pin charger, but you want to make sure you can “identify a counterfeit or uncertified cable”:https://support.apple.com/en-us/HT204566 before making the purchase. Another tip for purchasing a non-Apple cable for your iOS device is to stick with a manufacturer you have heard of like Belkin or Griffin.

    p{text-align: center;}. !http://blog.smalldog.com/images/5063.jpg!

    Lastly you can do a few things to try and extend the life of your cables as long as you can. Proper cable management is often not discussed. Some of us prefer to keep cables neat and tidy, others just throw them in a drawer and when we find a place to plug them in just make sure the device can reach the port. It’s very important to make sure that you don’t wrap your cables too tight and force tension right at the connector. I’m forever reminding my kids not to use their devices while charging in a manner that the wire right at the lighting cable is bent at a 90 degree angle. This will surely cause the cable to bend and fray in no time. It’s also important to disconnect the cable by grabbing it right at the plug verses just grabbing it from any old spot and tugging.

    Follow these quick tips and steps and you’ll be sure to continue safely charging your devices. Our charging cables go through a lot in a lifetime and they are ultimately fragile accessories.

  • Apple Bores the Street

    Apple’s quarterly financial results were basically boring for those Wall Street analysts. Yeah, what is exciting about $52.9 billion in sales and $2.10 earnings per share? The street expected another couple hundred million in sales but were pleasantly surprised by the extra $0.08 per share in profit.

    Apple shipped 50.8 million iPhones which was down slightly from last year’s 51.2 million but if you take the first two quarters together, Apple shipped 129 million iPhones which is 0.79 million more than expected for the 6 months. Also Apple reduced channel inventory by quite a bit and that does not show up in the iPhone sales numbers (it was already accounted for). That is an enormous number of iPhones. All these rumors about the iPhone 8 certainly have cut into sales. No one wants last year’s phone if they think the new one will have better features.

    Apple’s services business continues to grow and is a huge business on its own. With 18% growth year over year driven by the App tore. With services income at around $7 billion this sector alone is the size of some Fortune 500 companies. The other products category which includes things like Beats, Apple Watch and AirPods saw explosive growth with 31% increase year over year.

    iPad sales continued to decline which is a common trend for tablet sales, however Apple did manage to sell 8.9 million iPads which represents about 83% of the whole tablet market for tablets over $200. The Mac business saw year over year growth with sales of 4.2 million Macs and an increase in the average sales price of Macs driven by the new MacBook Pros. It was good to hear Tim Cook say that Apple is “investing aggressively in its future”.

    Of interest to shareholders and a good indication of the health of Apple, Apple increased its share repurchase authorization by $50 billion and declared about a 10% increase in the dividend paid to shareholders. Taken together Apple has returned over $211 billion to shareholders.

    Apple’s guidance for the next quarter was pretty tepid. It is normally the slowest quarter of the year so Apple is projecting sales of $43.5 billion to $45.5 billion. This is a pretty good indication that new products like the iPhone 8 will probably fall into the later part of the year.

    While Wall Street yawned a bit about the results, but I am much more bullish. Apple is seeing double digit growth in sectors that provide around a third of their revenue and that is not iPhone. Apple is spending a lot of money on R&D with spending in this quarter increased to $2.8 billion and around $5.7 billion for the first six months of the year. Apple’s product pipeline is at least well-funded and I can’t wait to see what’s next.

  • _Dear Friends,_

    It is time for my annual migration. I will be heading up I-95 this weekend and back to the Green Mountains by early next week. I wonder how my, now very big, Olde English Bulldogge, Jezebel will do on the long journey. She is about to become a country dog and that should be interesting to watch.

    Apple’s quarterly financials come out this week and while the quarter results were a mixed bag, if you take the first two quarters together Apple’s results are phenomenal. Any way you look at it Apple has not one business but several led by iPhone but including a growing services business, a Mac and iPad business and don’t forget that “other” category which includes Apple Watch, Beats and AirPods which is also showing growth. We will get into the numbers but overall, a good quarter and good half year for Apple!

    Tim Cook also announced that Apple has created a $1 billion fund to help finance advanced manufacturing jobs in the USA. Even though Apple has over $256 billion in the bank, most of it is overseas and Apple has to borrow money domestically to fund operations so they will be borrowing to set up this fund.

    This week’s “**Kibbles & Bytes exclusive**”:http://www.smalldog.com/wag900002673/kibbles-bytes-exclusive-bundle? features the iPad Pro 9.7-inch in Space Gray with 128GB storage and Wi-Fi and cellular connections. This week we are bundling this iPad with the Apple Pencil, the Apple keyboard case and AppleCare+ for iPad. This is a complete bundle for anyone that is looking for a powerful iPad Pro and would make an awesome graduation gift for someone special. This special bundle is available exclusively to Kibbles & Bytes readers for the special price of only “**$1089.99**”:http://www.smalldog.com/wag900002673/kibbles-bytes-exclusive-bundle? while supplies last.

  • !http://blog.smalldog.com/images/5067.jpg!

    It’s a rainy weekend here in the Green Mountains which means it’s the perfect time to work on some inside projects! Have you heard that we’ve set up new “home automation”:http://www.smalldog.com/category/Home_Automation centers in our South Burlington and Waitsfield retail stores? If you haven’t checked out our stores lately this weekend is the perfect time.

    We’ve talked a lot about home automation in the last few months and we want to make it seamless for everyone to make their home or office run just a little bit smoother. We’ll come to you at **no cost for an initial consult** where we will take a look at your space, provide recommendations and a quote for your space.

    If you’re not sure what or how home automation works, our retail stores have demos of lighting from “**Phillips Hue**”:http://www.smalldog.com/search?search=phillips and Lutron. We can show how to make every room in your house rock with your existing speakers or add some new “**Sonos**”:http://www.smalldog.com/search?search=sonos speakers. You can monitor your air quality with “**El Gato Sensors**”:http://www.smalldog.com/product/88350/elgato-eve-room-wireless-indoor-sensor and even turn on lights from just about anywhere. Have a rental space? Locks from “**August**”:http://www.smalldog.com/search?search=august are quick and easy to install and provide access via digital keys on a smart phone or key pad.

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  • Customize Your Mac Desktop With GeekTool

    GeekTool is an awesome application for your Mac desktop that lets you configure and style widgets with various information to display directly on…

  • Back to the Roots

    We are living in a century unlike any other. There are countless examples of modern tech that have reimagined and rebuilt the way we create, calculate, share and store information, stay connected to countless types of electrical current (both wired and wireless), precisely and efficiently measure/record, organize and shape materials and even automate processes in our daily lives and on larger scales. With such rapid and diverse expansion in the power and capabilities of our machines and the evolution of the industry of mass-produced highly-integrated systems that are more powerful every year, how can we be expected to stay connected to our natural world?

    Many have tried to argue that technology is natural, and in some sense of the word that’s very true; all equipment is made from natural resources after all. That said, there is quite a lot of processing and refining that occurs between the mining of precious minerals, oil fracking and harvesting of legitimately natural resources in the creation of new hardware. How many people and machines alike have contributed to the long production line to enable this amount of complexity in what should be very simple devices. My point is that we cannot consider ourselves sustainable as a species if we are this dependent on highly refined and proprietary tech. I hope for a world where we don’t have ports, there are no operating systems and we have no need for software updates or integrated hardware replacement. It’s fully unrealistic to even hope for a full return to our natural roots, so I won’t recommend that. Instead, can we find a compromise? How about tech that integrates more seamlessly with nature, using trees and their leaves for solar power, storing data and power in resources like water or some kind of abundant and universally-occurring source?

    I am very excited about our “**GoalZero Solar**”:http://www.smalldog.com/search?search=goal+zero power devices as well as the “**OutdoorTech**”:http://www.smalldog.com/category/?mmfg%5B0%5D=Outdoor+Tech lineup has some great rechargeable products. Apple is doing what they can to simplify computer use and they’ve made huge leaps and bounds in the past 10 years alone, the question really is – where do we go from here?

    Never forget that technically all we need to survive is shelter, food and water. Entertainment, creative expression and social connection are of course hallmarks of a good life, and use of technology to help make our lives more enjoyable, efficient and fulfilling is only natural. We must always ask ourselves – is our technology living up to those goals? Come in and let’s philosophize about it. We are living in the future and we have the power to change the world and support a truly sustainable lifestyle. I know it’s possible to integrate nature and tech in ways that we cannot even fully conceptualize yet, so if you’re an explorer like me, let’s work together to rethink the way we connect with electronics.

  • Spring Cleaning

    One of the most common repair symptoms we see at Small Dog is “My computer is slow.” Slowness can have many different causes, and it’s not always easy to figure out which one it is. However, it is also important to understand that a certain amount of software performance degradation over time is normal and expected.

    Every time you use a computer or other device, its operating system is modified. You may not always be able to see it, but most OSes have many background processes that keep logs of system errors, even invisible errors, and other types of data that it can use for troubleshooting. If you open an application and it crashes, it’s a pretty safe bet that a line of text was added to a log file somewhere on your computer.

    Installing applications on a computer or downloading files to it also will have a tiny impact on performance and system stability. Each impact is typically negligible, but over several years, it can add up and create noticeable slowness. This is not something that can ever be fully eliminated by an operating system, due to the basic principle that as the complexity of a software system increases, with no change in hardware, the performance will always decrease. The phenomenon is similar to the fact that if a vehicle has a small amount of weight added to it, it will require slightly more fuel in order to travel the same distance as before.

    There is a common misconception that computers can easily be “cleaned up” to eliminate software performance issues. It is true that in some cases there are startup items that can be disabled or storage space freed if it is almost full, but in most cases the performance issues are so deeply embedded into the system that the only real solution is to erase the computer, reinstall the operating system, and restore the critical applications and data.

    I personally do a full restore of my operating system at least twice per year, even if my computer is not having any problems, as I want to be sure that it is running as efficiently as it can. You can do this on your own Mac by following Apple’s instructions “here”:https://support.apple.com/en-us/HT204904 or we can perform this service at any Small Dog location for **$45**. As always, make sure you have a full backup of any important data before attempting to perform any repairs or maintenance.

  • Customize Your Mac Desktop with GeekTool

    “**GeekTool**”:https://itunes.apple.com/us/app/geektool/id456877552?mt=12 is an awesome application for your Mac desktop that lets you configure and style widgets with various information to display directly on your desktop. It’s a bit like Dashboard only far more versatile.

    Despite its name, you don’t actually have to be a geek to use geektool, although if you already know or are willing to research some console commands, it can become a very powerful productivity tool. Unlike Dashboard widgets, which are configured mainly by drag-and-drop, GeekTool’s “Geeklets” often require some coding or manual configuration to perform more advanced tasks.

    Fortunately, if you just want to play around to get a taste of what’s possible, there are many, many pre-configured geeklets out there that can simply be activated by downloading them and putting them in the position you desire. This is a great way to start, because you can see how they are configured and with a little reverse engineering, you can customize them to your liking.

    As you can see from the main configuration window, there are 4 types of Geeklets that you can create.

    p{text-align: center;}. !http://blog.smalldog.com/images/5058.png!

    * Shell geeklets let you display the output of just about any UNIX shell command directly on your desktop. You can create a time and date widget by dragging the shell icon to your desktop and configuring it with the terminal command “date” which will output the current time and date, depending on the flags you provide it. For example “date ‘+%A, %b %d'” will display something like “Monday, May 01”. From there, you can configure the font, color and position of the text and its background. More advanced users can use applescript to retrieve Reminders and display a handy “To-do” list or to fetch unread mail and display it directly on your desktop. The possibilities are merely limited by how savvy you are.

    * Image geeklets will display a local image or an image URL anywhere and in whatever size you specify. This is handy for displaying a daily cartoon or perhaps your local weather map. You can set the image to refresh at whatever interval you like, so if you simply want a cute photo of your dog in the corner of the screen, it’s as easy as entering the location of the file and setting the refresh to 0 and dragging it to where you want it. Conversely, if you want to see your security camera feed in the corner of your screen, figure out the URL of the image feed from the camera and set it to update every 5 seconds. You’ll have a slick little window always on your screen so you know who’s at the door.

    p{text-align: center;}. !http://blog.smalldog.com/images/5059.png!

    * Web geeklets will display just about any web content from the URL that you enter. You are able to scale an entire website to fit in a smaller window so you can monitor the news or perhaps a game you’re following in a discreet out of the way thumbnail. Like the image geeklet, you are able to set the refresh interval, but keep in mind that you will not be able to interact with the website once the geeklet is created so if it requires a login or any links to be clicked, you’ll have to do that interaction first and get your URL from there.

    * Log geeklets lets you display system logs such as “/var/log/system.log”. This will show live log files with the latest content at the bottom. Using “regular expressions”:http://userguide.icu-project.org/strings/regexp, you can tailor the log output to only the information you want.

    If you want to simply get started with some pre-made geeklets, there is a huge “repository”:http://www.macosxtips.co.uk/geeklets/ as well as a huge community to help you start learning and creating your own and to allow you to showcase your desktop creations. With a little artistic ability and some strategic Geeklets, your desktop can be anything you want it to be.