Soapbox: Refugees, Fear and Who We Are

If the sadness and shock of the terrorist attacks in Paris were not enough, I was in shock this week as Islamaphobia and fear overwhelmed politicians and citizens. Some politicians were tripping over themselves to stoke the flames of fear by turning on the Syrian refugees. I don’t know about you but if I lived in Syria and there was a war in my neighborhood with madmen from both sides going berserk, I’d be a refugee, too. Oh, by the way, did you know that Steve Jobs father was a Syrian refugee?

This was seemingly fueled by what turns out to be a very sketchy report that one of the terrorists posed as a refugee. That has since been discredited but the conclusion jumping was already in full swing. Some politicians tried even to separate their distain for refugees by religion but there is no religion that makes terrorism its creed and there have been terrorist from many religions. It is when hypocritical fanatics of any religion feel that they can impose their will upon others that conflicts arise.

Way back when the USA was young, our friends in France sent us a gift. The Statue of Liberty proudly stands by our shores with the inscription that defines who we are as a nation:

Give me your tired, your poor,
Your huddled masses, yearning to be free,
The wretched refuse of your teeming shore,
Send these, the homeless, tempest tost to me,
I lift my lamp beside the golden door.

When we succumb to the fear the terrorists win. When we change who we are, the terrorists have won. When we let prejudice trump common sense, the terrorists have won. We must lead by example and the example of shunning refugees is the wrong one. In the height of the worst terror since WWII, President Hollande of France recommitted to taking Syrian refugees saying “We have to reinforce our borders while remaining true to our values.”

We cannot change who we are – unless you are a native American, you are a descendant of refugees and immigrants. This anti-immigrant, anti-Islam, anti-refugee wave of fear is unAmerican and is born of ignorance and hate.

How do you feel about this trend towards exclusion of refugees and immigrants? Share your opinion at our blog – blog.smalldog.com

End Soapbox

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  • More Thoughts on the Apple Event from the Small Dog Staff

    Erich Sullivan – South Burlington Service Writer

    The new Apple TV is what really has my attention, I’m already sold on the $200.00 64GB version.
    I don’t know what has me most sold, Siri? The App Store and what that will mean? I know that anything we’re thinking today will be dramatically upset with what will come from it. A simple unified search that lets me know if it’s in showtime, HBO, netflix or Hulu or in iTunes is going to be unreal. No more painfully typing in on that arcade style grid keyboard several times to find out no one has it. More time watching TV, less time struggling with an interface and search limitations.

    The App Store intends to turn the Apple TV into a casual gaming console, and the new remote gives it a change of being a decent experience.The new remote is exciting, the lightning connector for charging has me pondering things. They could have made it charge through micro USB, or run off batteries, or inductively charge on the top of the Apple TV box, but they went with lighting. It comes with the Lightning Cable to charge your remote, or your other Apple devices with a lightning port.

    Another interesting decision was the USB type C on the back of the new Apple TV for restores. Very forward thinking, and just another display that Apple is really pushing for USB type C to be the next ubiquitous connector.

    I have said many more things about the new Apple TV, but in short, I’m already sold.

    Morgan – Waitsfield IT

    I wasn’t all that thrilled about the  Watch additions (I’m still on the fence as to how useful I’d find the watch to be), but the iPad Pro announcement was cool. I know a lot of customers have been eagerly awaiting a larger iPad and—as a heavy iPad user myself—I know how useful they can be for work & play, so with iOS 9’s side-by-side apps support, it’ll be great. It’ll be especially useful for artists with the  Pencil (which itself is a great improvement since stylus support is pretty poor on the iPad) and may turn out to be a strong competitor to the expensive Wacom Cintiq line of drawing tablets with built-in displays. And, can I say one thing about the four speakers on the iPad Pro… FINALLY!

    The new  TV looks great & fun, but doesn’t seem entirely groundbreaking, just exactly what the next step of its evolution needed to be. That’s not to say I don’t want one, it definitely looks like a great product, just that it’s what I’d expect a new  TV to be. The remote looks very useful and fun for games, and I think that supporting iPhones & iPod touches as additional controllers is an absolutely brilliant idea.

    As usual, the iPhone 6S & 6S+ look like excellent upgrades to an already great phone. Bringing Force Touch to the iPhone will be a nice addition and I can’t help but geeking out about how they implemented it (Apple is really becoming quite ingenious on their technical solutions to difficult problems which actually make a bigger difference than most people think). And, they just keep making an excellent camera even better (the Live Photos are neat, esp. if they really don’t increase the photo size by much).

    Jim Overman – Waitsfield Phone Sales

    Siri On The Apple TV!

    There are many new exciting features to the Apple TV which make me think that it is time for an upgrade, but my favorite has to be the addition of Siri. In fact, the whole remote is pretty darn cool. It features a new glass touch surface remote that allows for easy maneuvering around the screen, just like an an iPhone or iPad. Back to Siri though, Siri is now able to do universal searches across iTunes, Netflix, Hulu and more for you favorite actor, director or genre. My very favorite part though is that if you ask Siri ‘What did they say?’, the Apple TV will automatically scroll back fifteen seconds and turn on closed captioning. I am particulary excited because when I watch Doctor Who I am doing this manually myself at least six or seven times per episode. No joke. It will be nice to just be able to ‘ask and receive’ as they say. The new Apple TV will actually come with two sizes of built-in storage, there will be a 32GB model for $149.99 and a 64GB for $199.99. Apple plans to start shipping in late October. I would say it is going to be on my holiday wish list but I am not sure I can I hold out that long!

    Joe Lytton – Key West Store Manager

    Just as we expected, Apple announced the next versions of its best-selling smartphones, the iPhone 6S and 6S Plus at its annual launch event in San Francisco. Also as we expected, the iPhone 6S looks identical to last year’s 4.7-inch iPhone 6S, reserving its most important changes for the hardware interior.
    True, there is a new color now, called rose gold (it basically looks like a blush pink, same as the new Apple Watch color option that the company announced). But as far as looks go, this extra shade is the extent of the the changes you’ll be able to visually detect between this year’s and last year’s phones.

    Apple says that its phone may look the same as last year’s model, but its iPhone 6S duo has achieved more inner strength. This time it uses a different grade of aluminum for its chassis, one that’s also used in the aerospace industry. They call it Series 7,000, and it’s the same aluminum alloy Apple puts into its Apple Watch Sport.
    A new type of chemically strengthened glass also tops the iPhone 6S, though the company hasn’t confirmed if this is cover material from Corning’s Gorilla Glass line or not.

    Apple has included a variation of Force Touch, which you find in different capacities on the Apple Watch and on some Mac trackpads. Called 3D Touch here, the iPhone 6S phones will adopt the same pressure-sensitive capability that calls up secondary menus and actions when you press and hold the screen. Press down and you can pull up context-sensitive menus, switch apps, or examine photos. But it’s a subtle riff on what already exists on iPhones: tapping and holding. Another use is to access shortcuts from the home screen for your most frequent actions, say messaging a friend. And if you’re in your email inbox, applying fingertip pressure to an element in the message will surface more information, like maybe the flight number on an emailed travel itinerary, for instance. (Apple called this concept “peeking in” during the live demo.) Pressing harder on an app will likewise generate more options, like viewing all the photos of a contact’s Instagram photo stream. In the context of a game, pressing harder could zoom you in to get closer to the action.

    A 12-megapixel camera is a huge jump for Apple, which has been holding onto its 8-megapixel sensors in its iPhone for years. Autofocus will pick up the pace, according to Apple, and color accuracy is a point of pride.

    The 5-megapixel front-facing camera now brings the iPhone 6S on par with a lot of today’s competing handsets. Of course, it includes the company’s proprietary voice chat feature, FaceTime video. Here’s something wildly different, though. Instead of including a dedicated flash for the front-facing camera, which only a few phones do, Apple is using the home screen to light up instead. This is meant to increase the brightness of those selfies even in low-light situations.

    A new feature you’ll see in the camera, Live Photos is a default mode that turns stills into a video or GIF, basically, images that move. It’s an automatic thing; all you have to do is take the picture like normal. When we took some shots, it seamlessly added Live Photo motion and sound. The Live Photo motion came out more like stop-motion or time lapse, however, than true video. It’s also important to note that one Live Photo is about twice the file size as a regular photo. Couple that with the 4K video capabilities (more on that later), and you’ll definitely need more storage space to accommodate.

    Apple also announced 4K video recording, at 3,840×2,160-pixel resolution. You’ll be able to take 8-megapixel camera photos while recording at this ultrahigh resolution. (The immediate benefit of shooting 4K video would be watching them later on a 4K TV.) Just like last year’s phones, the iPhone 6S Plus is the only model here with optical image stabilization, which helps correct blur from shaking hands.

    Under the hood, we have an upgraded, proprietary A9 processor that continues Apple’s theme of mystery when it comes to exactly what’s going on in there. Though it’s impossible to appreciate during our quick demo, what we do know is that this is Apple’s third-generation 64-bit chip. Apple claims that the A9 is 70 percent faster than last year’s A8 when it comes to the usual computing tasks (like opening an app, for example), and 90 percent faster at graphical tasks, like gaming.

    Apple says it’ll have the fastest forms of LTE Advanced, if that’s supported where you live, and will also include support for the latest, greatest Wi-Fi networks.

    The two new iPhones will run on iOS 9, mining all of those software enhancements, like a smarter Siri and up to three hours longer battery life, plus a new Low Power Mode. The updated operating system, which is currently in public beta, will arrive for phones on September 16.

  • Seven Siri Tricks

    Siri is great for resolving trivia disputes, setting reminders and even texting or sending email but Siri is also a talented assistant. Here’s a few of the more non-intuitive tasks Siri can accomplish:

    1) Split up that restaurant bill and add a tip

    Ask Siri “What’s a 20% tip on a $105 bill split among 3 people and Siri will not only tell you what the total tip would be but also how much each of the 3 owes.

    2) Flip a coin

    Siri will bail you out if you do not have a coin to flip if you ask her to flip a coin. Or if you are killing time and want to play dice, ask Siri to “throw the dice”.

    3) Counting Calories

    Siri can help! Ask Siri how many calories are in that Big Mac and Siri will tell you that you are consuming 520 calories.

    4) Take a Selfie

    Ready to take that selfie and find yourself looking for the camera app? Just tell Siri to take a selfie and boom!, the camera app will open. Siri isn’t smart enough, yet, to ensure you have the front facing camera active so you might have to click that first.

    5) Name that Tune

    Siri integrates with Shazam to listen to the music. Ask Siri “What is this song?” and with some help from Shazam, Siri will let you know and if you click on the result it will play that song if you are a subscriber to Apple Music.

    6) Find your Friends

    If you use the Find My Friends app you can ask Siri to find them by asking “Where’s my wife?” and assuming that your wife has agreed to share her location in the Find My Friends app, Siri will let you know where she is.

    7) Convert Currency

    If you are traveling out of the country you can use Siri to make those currency conversions. Asking Siri “What is 100 euros worth?” today reveals it is worth $112.49.

  • The Safety and Security of your Personal Information

    With all the headlines these days about data breaches, hackers, and spyware it is understandable that the safety of your information in cyberspace is on everyone’s mind these days. When we hear about companies such as TJ Maxx, Target and, most recently, TurboTax (hmm…companies that begin with the letter “t”…) getting hacked and potentially losing critical customer information, it can make consumers hesitant to use a lot of this brilliant new technology.

    Here are a few ways Apple ensures the safety of your information and a few tips on how to protect your information:

    Passwords, passwords, passwords…they can be the bane of our existence and are so hard to remember: “What password did I use for this site?? Is it case sensitive?? Did I use letters or numbers?? Holy cow that’s a lot to remember. 1, 2, 3, 4, 5!?!? That’s the same combination I have on my luggage!!!”

    The strength of your password goes a long way towards protecting your information. As you might imagine, a password like “password1234” is not a very strong password. As time goes by, the requirements for passwords have become stricter and stricter as criminals devise more and more ingenious ways to steal your information. I personally recommend using a name and a year to begin with. This ensures its an easy password to remember, but not easy for someone to guess. Make certain it’s at least 8 characters. Add a capital letter and a special character to your password to make it even stronger! For example “Jenny5309!” is an example of a strong password. It has more than 8 characters, a combination of letters and numbers, a capital letter and a special character. It would be difficult for anyone to guess (unless they happen to have a family member named Jenny who was born in September of 1953.) It’s easy for you to remember because you do!

    Oh and FYI, nobody at Apple, or Small Dog Electronics has access to your passwords. If anyone ever calls or emails and asks you to give them your passwords, please feel free to refuse that information to ANYONE. That goes for any other password you use, whether it be for your email or your bank account.


    Ahh, the iCloud, is it up in the sky? Where exactly IS this cloud and will it follow me around dropping rain on me wherever I go??

    Here’s a great source of information on iCloud.

    Our main concern here is the security of your information. The iCloud uses a minimum of 128-bit encryption and as much as 256-bit to safeguard your information. What is encryption you ask? In the simplest of terms, your computer uses your password like a key to unlock your information. In the case of 128-bit encryption, your computer has THE single key to unlock ONE lock out of a possibility of 6 trillion locks. That’s trillion with a T! As you can imagine, that is a great number of locks to try to pick. Major financial institutions, the government and the military also use between 128 and 256-bit encryption.

    One of the major benefits of owning an Apple computer rather than a PC has always been they are less susceptible to viruses, trojans, malware, and other nasty bugs out there. This is still true, however some still slip through. These programs can wreak havoc on your system and cause general headaches all around.

    “Lets be careful out there.” This applies to the internet as well as the mean streets. Use strong privacy settings on social media sites. Use caution when entering financial information online. Look for a tiny picture of a padlock in the bottom right hand corner of the page you are on. Another way to tell if a site is secure is the web address. Sites with a web address that begins with https let you know the site is secure. Make sure your operating system stays up to date and your firewall is active.

    If you start to get pop ups, advertisements, and other annoyances don’t fret; there is an easy fix. Follow these steps to rid your computer of theses hooligans by following these steps to the letter.

    Woof, arf, woof! (Don’t forget to have fun!)

  • A Candle-Powered iPhone?

    If you’ve been reading Kibbles and Bytes over the past few months, you might have noticed I’ve written more than once about power…

  • Migrate Your Data to a New Mac

    When a customer buys a new Mac, there’s often a question of what to do about the old data. All that old data is all that stuff that made your old machine yours: it’s the settings, the pictures, saved web page bookmarks, documents, spreadsheets…all that stuff.

    Frequently a Mac-to-Mac data transfer can be done without any special equipment or advanced knowledge. The easiest way is to use Apple’s Migration Assistant which is a program built into OS X, and is on every new Mac. When setting up a new Mac (or any Mac that’s been reset to factory settings, generally from the disk being wiped and the OS being reinstalled) it’ll prompt you to make a decision.

    The top option is to transfer data from a start up disk or Time Machine backup. If you’re already doing a Time Machine backup to an external HDD this is the best option, just make sure your backup is completely up to date. If it’s behind, any changes you’ve made won’t show up on your new machine when the transfer completes. Once you’ve identified the drive you want the data to come from it goes through and calculates the sizes of everything on that older drive. You’ve got a little control of what comes over, like whether or not you want the entire Applications folder, but nothing more specific than that. It’ll also tell you how much available space will be left over, or if there’s more data on the source drive than the destination.

    I recommend using a Time Machine backup drive (any external HDD that has a Time Machine backup on it) because it’ll be useful for backups on the new machine. It’ll even see that it’s a new machine that has all the same data and ask if you want to keep using the same Time Machine backup; this is call inheriting.

    Alternatively, you can put the source machine into Target Disk Mode by pressing the T key when the machine is booting and having it connected to the destination machine through Thunderbolt or FireWire. Target disk mode only works through Thunderbolt and FireWire, don’t bother trying anything else. I’ve wasted enough time for us all: it’s not supported. If you’re transferring data from a machine with FireWire but no Thunderbolt to a new Mac that only has Thunderbolt you can get a Thunderbolt to Firewire adapter, but that’ll run you $30 and you might not have another use for it after the data migration. You could also use a Thunderbolt cable, but that’ll also run you at least $30, and again, you might not have another use for it, that’s why I recommend an external HDD. If you’re not doing a backup, it’s worth the peace of mind, and simplifies data transfers.