_Dear Friends,_

Vermont is back in the freezer as April becomes the most frustrating month for the Green Mountains. The days are longer, there is sun but it is too early to work in the garden. The roads are muddy and while the black flies haven’t awoken yet, it is hard to stay in the house but challenging to go outside.

The iPad Pro 9.7-inch model has arrived at our stores and the initial sales have been strong. While this new iPad, at first glance, looks like the old iPad, once people start using it, playing with the Apple Pencil and realizing the advancements of this latest iPad they are hooked. Size-wise, I think that it might be ideal. The iPad Pro 12-inch model is, well it is big. The iPad mini is good for reading or checking your email abut the 9.7-inch iPad Pro is just right.

I am very pleased to introduce the latest member of the Small Dog Team, Amy Farnsworth, who joins us as our Marketing and Design manager. Amy has strong marketing and graphic design background from her work in Utah and has recently relocated to Vermont with her husband. She says “I am a graphic designer, daydreamer, dog lover, wife, sister, best friend, Netflix junky & secret dad joke lover.” I think she will fit in fine! Please join me in welcoming Amy!

This week’s Kibbles & Bytes exclusive features the Apple Certified Refurbished MacBook Pro. This is not a stripped down MacBook Pro but a fully-configured unit ready for your toughest challenges. It features the 2.8 GHz i7 intel processor, 16GB of ram, a 1TB hard drive and the NVIDIA 750M graphics chip driving the awesome “15-inch Retina display.”:http://www.smalldog.com/wag900002189 This Macbook Pro comes with the same 1-year warranty as new Macbook Pros but we are bundling it this week with Applecare that not only extends that 1-year warranty to 3-years but also extends your 90-days of free tech support from Apple to 3-years as well. “Kibbles & Bytes readers save $100 on this bundle at only $2925.98!”:http://www.smalldog.com/wag900002189

Last week a typo slipped by our proofers. Command+M is not open a new document but that command is Command+N. Sorry about that. To make up for it here are a couple more keyboard combinations you might find handy:

**Command-Option-Esc** – If an app stops responding, you might need to force it to quit. You can do that with a right click on the app icon in the dock, but it’s even easier if you hit this keyboard shortcut. This will bring up the Force Quit dialog, which you can then use to make that non-responsive app quit. You might need to Command-Tab you way out of an active frozen app first, though, or use **Command+Shift+Option+Esc** to quit the currently active app.

**Command-Option-P and R** – Here’s one that might challenge your fingers dexterity. Fortunately, you will hardly ever have to use it but it is used to reset your non-volatile random access memory (NVRAM). Information stored in NVRAM can include speaker volume, screen resolution, start-up disk selection and recent kernel panic information. If you are asked to reset your P-Ram or NVRAM here’s how you do it.

1) Shut down your Mac
2) Turn on your Mac
3) Immediately after you hear the start up sound, hold down the command, option, P and R keys
4) Hold those keys down until you hear the start up sound again and then release them.