Make Sure to Check Settings on Multiple Devices

ByEmily Dolloff

We recently helped someone having trouble with 1Password requesting their password repeatedly on their iPad, but not on their iPhone. Since 1Password’s data syncs between devices, this person didn’t realize they needed to configure the app’s security settings separately for each device. It’s appropriate for 1Password to separate security settings—one device could be used in a much more sensitive environment than another—but it’s also easy to see how a user might be confused about the difference in behavior. All this is to say that if you are annoyed by an app or operating system behaving differently depending on the device you’re using, compare the settings and ensure they’re set appropriately for each device.

(Featured image based on an original by iStock.com/towfiqu ahamed)

Social Media: Is your app behaving differently on different devices? The culprit might be device-specific settings. To avoid frustration, check and synchronize your preferences across all devices to ensure consistent behavior where appropriate.

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