iPhone is #1!

International Data Corporation (IDC), a technology market research firm with over 1,000 analysts in 50 countries, has released its quarterly report on global smartphone sales.

For the first time, Apple has topped the list while Nokia, which has been in first place since IDC began tracking smartphone sales, has dropped to third place overall. Rounding out the top five are Samsung in second place and Research In Motion and HTC in fourth and fifth place, respectively.

Apple earned the win by shipping 20.3 million iPhones in the second quarter of 2011 for a 19.1% share of the market. Compare this with the 8.4 million iPhones that Apple shipped in the same quarter last year and one can see how quickly Apple’s smartphone sales have grown. Ramon Llamas, a senior analyst at IDC, noted that

(e)ver since the first iPhone launched in 2007, Apple has made market-setting strides in hardware, software, and channel development to grab mindshare and market share. Demand has been so strong that even models that have been out for one or two years are still being sought out.

If you would like to help keep Apple on top in the third quarter of 2011, you can get your iPhone at any of Small Dog Electronics’ retail locations.

As an authorized AT&T retailer, we have the iPhone 3GS for just $49.99. We also have the iPhone 4 in both colors (black and white) and both sizes (16GB for $199.99 and 32GB for $299.99). Please note that we can only offer these phones in-store and with a two-year AT&T contract.

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  • iPad Goes Pro!

    Apple has released the iPad Pro and some of the first reviews are in. I haven’t had a chance to play with one yet but I think this new iPad pushes Apple into two markets for iPad that it has only brushed before. One is the enterprise market and the other is the creative market. My good friend Dave Sellers, is an architect and I often see him with yellow tracing paper sketching up new designs for whatever harebrained scheme he might be working on. I told him about the new iPad Pro and the Pencil and I know I will want to get that into his hands as soon as possible to see if that old guy can do some magic on this new technology. The business or enterprise market for iPad is blossoming with Apple’s partnership with IBM and Cisco and the iPad Pro is going to push that window even further.

    When Apple announced the iPad Pro with its A9X chip, they stated that it would be faster than 80 percent of the PCs that shipped this year. It appears to be true and the $799 base model iPad Pro is faster and more powerful than the $899 Microsoft Surface Pro 4. But speed is not the whole picture. With 5.6 million pixels the 12.9 inch Retina display is the highest resolution of any iOS device. It is a fully laminated display with anti-reflective coating and technologies like Photo Alignment and Oxide TFT to deliver rich contrast, stunning color and deeper blacks.

    One would expect the first generation of the iPad Pro to be a bit clunky in size but at just 6.9mm thick and about a pound and a half, it is a very thin and lightweight powerhouse. The iPad Pro features four speakers which will give you amazing sound and more than three times the sound output of any iPad. The speakers are orientation savvy so whether you are in landscape or portrait mode the low frequencies play on all four speakers and the higher frequencies play for the top.

    iOS 9 was built for the iPad Pro and this new iPad takes advantage of the multitasking, split view, picture-in-a-picture, Siri and Spotlight search capabilities of iOS9. Touch ID makes your new iPad Pro more secure and easy to use and with iSight and FaceTime cameras those of you that like to take photos with a giant iPad can do so.

    The Smart Keyboard is probably the feature that might make this iPad replace a Mac for some. It is a full size keyboard that is water and stain resistant and very thin. It does not require Bluetooth and connects via the iPad Pro’s Smart Connector. This provides a connection for both power and data. It is not just some third-party keyboard paired to the iPad Pro; this Apple-designed keyboard is fully integrated into the iPad Pro and iOS9. Steve Jobs once said that he saw no need for a stylus because we all have ten pointing devices, called fingers. I don’t think he rolled over in his grave when Apple introduced the Pencil because it is not designed to be a pointing device but rather as a drawing device. It is weighted but won’t roll off the desk and the Pencil is sensitive to both tilt and pressure allowing your creative impulses to flow from the thinnest line to deep shading. I am no artist but I can’t wait to see some of the digital art produced with the combination of the iPad Pro and the new Pencil.

    I hope to give you some first-hand feedback soon on this new member of the iPad family!

  • New Magic

    Along with the new iMacs Apple also introduced the Magic Mouse 2, Magic Keyboard and the Magic Trackpad 2. The Magic Mouse 2 and Magic Keyboard 2 come standard with the iMac.

    The first thing you might notice about these new input devices is that they no longer require disposable batteries, but rather have built-in lithium-ion batteries and a lightning port to charge your device. It will require a little change in habits because you don’t want to be right in the middle of important work and find that your battery is dead. Fortunately, they charge up fast and will give you plenty of warning with the battery is low. As an example, a two-hour charge on the Magic Keyboard will last about a month.

    The other important thing to note about these new input devices is that they REQUIRE OS X 10.11 El Capitan.

    Magic Keyboard

    With the same technology used in the MacBook’s keyboard the new Magic Keyboard features a lower profile design that delivers full sized keyboard function while taking up 13% less space. The back of the keyboard features a Lightning port, and on/off switch and the Bluetooth antenna window. The Magic Keyboard and all of these new input devices feature “automatic pairing”. Basically this means that you plug in the included lightning cable to the USB port on your Mac and you are paired. No more typing codes or putting the device in discoverable mode.

    You can charge the Magic Keyboard by plugging it into your Mac and continue to use the keyboard as a wired keyboard until it is charged, too. Unplug it and it automatically switches over to Bluetooth.

    The Magic Keyboard is $99.

    Magic Mouse 2

    The major improvement to the Magic Mouse is the built-in rechargeable lithium-ion battery. There is now a lightning port on the bottom of the mouse to charge the Magic Mouse 2. Fortunately, the Magic Mouse 2 fully charges in about 2 hours but if you are in a bind you can plug it in for just 2 minutes or so and get a full day’s use from the Magic Mouse 2.

    There are numerous internal improvements with fewer moving parts. The newly shaped feet should give the Magic Mouse 2 superior gliding and tracking.

    The Magic Mouse 2 sells for $79

    Magic Trackpad 2

    The Magic Trackpad 2 has had the most changes of these input devices. It also features a built-in rechargeable lithium-ion battery that fully charges in about 2 hours and will provide about a month of typical use. It features a 29% larger surface area than the original Magic Trackpad.

    Most importantly, Force Touch is now available! Force sensors detect how hard you press and then tell your Mac what to do based upon these subtle differences in pressure. The Magic Trackpad 2 incorporates the Taptic Engine that provides you with tactile feedback when you activate Force Touch. Force Touch also lets you click anywhere on the trackpad with equal sensitivity.

    Force Touch is being supported by more and more Apps and you can use it to find word definitions, Force click on a date in email or messages and Calendar will pop up so you can create a new event. Force click on an address in that same email and up pops Maps to show you how to get there.

    The back of the Magic Trackpad 2 has an on/off switch, Lightning port and Bluetooth antenna window.

    I am really looking forward to giving this new Magic Trackpad a work out and will report back to Kibbles & Bytes readers.

    The Magic Trackpad 2 sells for $129

  • The Safety and Security of your Personal Information

    With all the headlines these days about data breaches, hackers, and spyware it is understandable that the safety of your information in cyberspace is on everyone’s mind these days. When we hear about companies such as TJ Maxx, Target and, most recently, TurboTax (hmm…companies that begin with the letter “t”…) getting hacked and potentially losing critical customer information, it can make consumers hesitant to use a lot of this brilliant new technology.

    Here are a few ways Apple ensures the safety of your information and a few tips on how to protect your information:

    Passwords, passwords, passwords…they can be the bane of our existence and are so hard to remember: “What password did I use for this site?? Is it case sensitive?? Did I use letters or numbers?? Holy cow that’s a lot to remember. 1, 2, 3, 4, 5!?!? That’s the same combination I have on my luggage!!!”

    The strength of your password goes a long way towards protecting your information. As you might imagine, a password like “password1234” is not a very strong password. As time goes by, the requirements for passwords have become stricter and stricter as criminals devise more and more ingenious ways to steal your information. I personally recommend using a name and a year to begin with. This ensures its an easy password to remember, but not easy for someone to guess. Make certain it’s at least 8 characters. Add a capital letter and a special character to your password to make it even stronger! For example “Jenny5309!” is an example of a strong password. It has more than 8 characters, a combination of letters and numbers, a capital letter and a special character. It would be difficult for anyone to guess (unless they happen to have a family member named Jenny who was born in September of 1953.) It’s easy for you to remember because you do!

    Oh and FYI, nobody at Apple, or Small Dog Electronics has access to your passwords. If anyone ever calls or emails and asks you to give them your passwords, please feel free to refuse that information to ANYONE. That goes for any other password you use, whether it be for your email or your bank account.


    Ahh, the iCloud, is it up in the sky? Where exactly IS this cloud and will it follow me around dropping rain on me wherever I go??

    Here’s a great source of information on iCloud.

    Our main concern here is the security of your information. The iCloud uses a minimum of 128-bit encryption and as much as 256-bit to safeguard your information. What is encryption you ask? In the simplest of terms, your computer uses your password like a key to unlock your information. In the case of 128-bit encryption, your computer has THE single key to unlock ONE lock out of a possibility of 6 trillion locks. That’s trillion with a T! As you can imagine, that is a great number of locks to try to pick. Major financial institutions, the government and the military also use between 128 and 256-bit encryption.

    One of the major benefits of owning an Apple computer rather than a PC has always been they are less susceptible to viruses, trojans, malware, and other nasty bugs out there. This is still true, however some still slip through. These programs can wreak havoc on your system and cause general headaches all around.

    “Lets be careful out there.” This applies to the internet as well as the mean streets. Use strong privacy settings on social media sites. Use caution when entering financial information online. Look for a tiny picture of a padlock in the bottom right hand corner of the page you are on. Another way to tell if a site is secure is the web address. Sites with a web address that begins with https let you know the site is secure. Make sure your operating system stays up to date and your firewall is active.

    If you start to get pop ups, advertisements, and other annoyances don’t fret; there is an easy fix. Follow these steps to rid your computer of theses hooligans by following these steps to the letter.

    Woof, arf, woof! (Don’t forget to have fun!)

  • Keep Your Passwords!

    You have a password for the online banking, one for your Apple ID, one to log into your retirement amount. Your password for your bank has to have have at least one numeric number, but can’t start with a number and it can’t have any more than two of the same characters found in your username. Your retirement account must include at least 3 numbers and one special character but they can’t be consecutive.

    Does this sound familiar? In the perfect world we would only need one password, but unfortunately for security purposes and as hackers get better at what they do password strength has become critical and part of our everyday lives. The hassle with this is that most sites have their own sets of rules for password strength leaving many of us to peck away at our keyboards or devices in a sometimes endless game of “remember how you manipulated your favorite password 16 different ways and can’t remember if your banking site used the password with the capitalization or the one with the ampersand”.

    For a very long time I will admit my method of keeping track of my usernames and passwords was the stickies program on my Mac, much to the dismay of our IT manager! While stickies are easily accessed they are not secure and I do not recommend this method. Where you should keep them is in your keychain. You can access your keychain through applications and then utilities. Once you are in your keychain you can manually add preferred sites, accounts and passwords you wish to store. Another huge benefit is secure notes. Secure notes allow you store additional confidential information. Keychain is safe and secure because in order to view any of the passwords stored there you need to enter your administrator password. Within keychain you can make sure to safely and securely keep your passwords, and when you forget if you needed that capitalization or ampersand in your password you can simply open keychain and enter into the search field the website for which you need to confirm the password.

    Now what if you don’t have a mac? The loss of passwords, and most often your Apple ID password is a huge concern with users of iOS devices only. Luckily there is an easy solution for that, iCloud and iCloud keychain. Simply go to settings, iCloud and then select keychain. Your iOS device will begin to store your logins and websites. Additionally you can add specific websites and passwords manually to your phone or iPad under safari and then selecting passwords. This is also where you would look if you can’t remember login information.

    Recording safely your logins and passwords is an often overlooked step, especially when users of iOS devices accidentally have the device damaged or lost. Saving your passwords safely and using iCloud keychain can avert your being logged out of accounts.

  • Zoom and Voiceover in iOS

    Working at the Service Check-in Counter, I often have customers asking me how to get out of Zoom and/or Voiceover on their iOS devices. While most people have Zoom and Voiceover disabled, it still shows up now and again.

    If you have used Zoom, the image to the right may seem familiar. If this happens, you can try to enter your passcode and navigate to Settings to turn off Zoom but this can be difficult. An easier way out is a simple 3 finger tap twice which will Zoom you back out.

    If you have seen the image above, then you also must have experienced Voiceover. Instead of using your finger to select individual apps, the screen is sectioned into rectangles, and you select that shape as whole. It is very hard to navigate, and the whole time a voice is instructing your movement. Voiceover is helpful for the visually impaired, but can be a hinderance if turned on. You must navigate back to Settings > Accessibility and turn Voiceover off if you do not wish to use it. If you have the shortcut enabled, you can try triple clicking the home button. This will turn off Voiceover. I would recommend turning off both Zoom and Voiceover, unless of course you need them and are familiar with their commands.