Recovering from a Failed Update with a Nearby iPhone or iPad

_Dear Friends,_

The trip up the the Everglades was pretty uneventful although we did see alligators and eagles as we were watching nature go by. Grace wants to go back up for an airboat ride so we will have to put that on the list.

I am very happy to report that Small Dog Electronics now offers Go-Pro cameras and accessories. It took us many tries but I was able to meet with someone that could make a decision at CES in Las Vegas so we are now all set and Go-Pro should be in all of our stores. We’ll feature skiing and motorcycling kits up in the Green Mountains and some surf-oriented bundles down in Key West.

I guess this should be in a soapbox but I just want to make a quick statement that I feel that Tim Cook and Apple are 100% correct in resisting the government’s attempt to force them to create software to defeat the encryption inherent in the iPhone. One of Apple’s most valuable commodities is safety. You know when you buy an Apple product that your data is safe. Safe from most viruses, malware, ransomware and also that your private data remains just that…private. While I certainly sympathize with those investigating the horrible San Bernadino terrorist actions, I do not feel that we should pay an even higher price and sacrifice our liberty and privacy as a result. Bravo to Tim Cook and Apple.

This week’s Kibbles & Bytes exclusive is the “**Tempus Pro Weather Station.**”:http://www.smalldog.com/wag900002092 This complete wireless weather station has been one of out best selling devices. It combines an indoor monitoring station with an outdoor instrument and an iPhone or iPad App to give you complete weather information. It includes sensors for indoor and outdoor temperature, humidity, barometric pressure, rainfall and wind speed. It is simple to install and works by Bluetooth between the outdoor and indoor sensor and Wi-Fi to your iPhone. This is normally $159.99 but for this week for Kibbles & Bytes readers it is “**$25 off at $134.99!**”:http://www.smalldog.com/wag900002092

When describing its new Liquid Glass design language, Apple spoke only generally about how users could change the look of icons and widgets…

Last week a typo slipped by our proofers. Command+M is not open a new document but that command is Command+N. Sorry about that. To make up for it here are a couple more keyboard combinations you might find handy:

**Command-Option-Esc** – If an app stops responding, you might need to force it to quit. You can do that with a right click on the app icon in the dock, but it’s even easier if you hit this keyboard shortcut. This will bring up the Force Quit dialog, which you can then use to make that non-responsive app quit. You might need to Command-Tab you way out of an active frozen app first, though, or use **Command+Shift+Option+Esc** to quit the currently active app.

**Command-Option-P and R** – Here’s one that might challenge your fingers dexterity. Fortunately, you will hardly ever have to use it but it is used to reset your non-volatile random access memory (NVRAM). Information stored in NVRAM can include speaker volume, screen resolution, start-up disk selection and recent kernel panic information. If you are asked to reset your P-Ram or NVRAM here’s how you do it.

1) Shut down your Mac
2) Turn on your Mac
3) Immediately after you hear the start up sound, hold down the command, option, P and R keys
4) Hold those keys down until you hear the start up sound again and then release them.

_Dear Friends,_

Definitely some weird weather in Vermont. One day it is below 0 F and the next day it is in the 40’s and raining. It makes for some tricky driving as wet pavement can hide some black ice. Hopefully as we enter March there will be some snow because the ski areas and local merchants are suffering from the weird weather. We can take a lot of snow and freezing temperatures but this freeze/thaw cycle is just annoying.

Apple has very strong hardware sales but their hidden gem may be the recurring revenue streams that they develop. Of course, we know about the 11 million+ subscribers to Apple Music that pay a monthly fee and the iCloud storage fees but there are other much larger streams that provide Apple with consistent revenue. The iPhone is a big one that has two parts to it – on the one hand, people want to upgrade to the latest iPhone and that upgrade business is huge. There is also Apple’s new financing of iPhones that spreads the cost of the iPhone over several months and allows much easier iPhone upgrades. The carriers are also offering these easy upgrade programs which enhances the recurring revenue stream. It is sort of like printing money.

This week’s Kibbles & Bytes exclusive features the “**Apple Factory Reconditioned 21.5-inch iMac**”:http://www.smalldog.com/wag900002159 with 2.7GHz i5 processor, 8GB of ram and a big 1TB drive. We are bundling this with the AppleCare Protection Plan which extends Apple’s 1-year warranty to 3-years and extends your 90-days of free technical support from Apple from 90-days to 3-years. To complete this bundle because we always want you to have a backup of your personal data, we are including the Apple Factory Reconditioned 2TB Time Capsule. The Time Capsule is the combination of an Airport Extreme base station and 2TB hard drive. Because you are buying it at the same time as the iMac it is also covered for 3-years by AppleCare! Normally, if you bought this bundle new it would cost $1769, bought normally as Apple Refurbished it would be $1399 but this week for Kibbles & Bytes readers you can get this great deal on an iMac with Time Capsule and AppleCare for only “**$1299.99!**”:http://www.smalldog.com/wag900002159

A little over a week ago things became official: Apple Music is now available to those who use “**Sonos.**”:http://www.smalldog.com/category/?mmfg%5B0%5D=Sonos For some of us this wasn’t a huge announcement. I have been using the beta version now for several months and have been enjoying my Apple Music playlists as well as my own personal play lists on my iPhone. I have been a huge fan of Sonos for about two years and not being able to listen to Apple Music was my one complaint about the system, but not anymore!

Apple Music isn’t the only great thing about Sonos either, did you know that you can also control your Sonos system from your computer? I admit, I didn’t realize this at first. With a huge focus on how easy the system is to set up and control from your iPad or iPhone, this is one feature that’s often overlooked. With a simple “App download”:http://www.sonos.com/controller-app on your computer, you can open up your entire (in most cases) music library for listening through your Sonos system. Another great feature of the Sonos App is the ability to set a sleep timer. If your someone who enjoys falling asleep to music, but prefers it doesn’t stay on all night this is a huge feature even if it is a bit hidden. The more info icon within the Sonos App hides a lot of features, including the sleep timer.

I have the pleasure of being able to not only work behind the scenes here at Small Dog, but also on the front line with our customers. This past week while working in our “**Rutland, VT store**”:http://www.smalldog.com/rutland I had two customer interactions that brought an interesting subject light when talking about iPads. We have seen over the last two years or so there has been a slight drop in the number of iPads sales in comparison to when they first hit the market back in in April of 2010 and a lot has changed since then. There are more tablets out there than ever before including ones that run Android, Windows, Kindle and more.

The draw away from Apple for some customers is that in many cases the same Apps and functions you can do on an iPad can be done on a another device and for less money. It’s easy to be persuaded by these draws and overlook some some other key aspects. What makes Apple stand apart is often pushed aside temporarily when comparing these products. With Apple everything is designed to work together. iCloud can sync all your information across multiples devices, from your iPad to iPhone to your computer. “**Handoff**”:https://support.apple.com/kb/PH18754?locale=en_US allows you to start a project on your iPad and then with a quick tab, pick up that project on your computer. Wanting to show your friends the pictures from your weekend trip to the mountains? With photo stream it doesn’t matter what Apple device you’ve picked up, your photos will be there. Have a great home video of your child or grandchild and just have to show everyone who came to Friday night dinner? No problem. With the Apple TV you can airplay that video and save yourself from passing your phone around the room for everyone to see. Another benefit? Apple devices last a long time! I have been using the original iPad mini for four years now and each week I interact with customers who are also using iPads that are two or three years old with no issues.

In addition to all the integration, we’ve seen price drops for the iPads over the last several years as well. No longer do you need to spend $500 or more for an iPad. You can get an “**iPad Mini 2**”:http://www.smalldog.com/product/84491/ipad-mini-2-16gb-space-gray starting at **$269** and “**iPad Air**”:http://www.smalldog.com/product/86240/ipad-air-16gb-wi-fi-silver for **$399**. So the next time your considering tablet options, take a few moments to consider that while Apple isn’t the only game in town anymore, it’s still the leader of the pack!